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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7476 - 7500 of 10,000 Reviews for Technical Support Fundamentals

By César T

Dec 3, 2021

I feel I can get back in the game. I'm very thankful and looking forward to keep learning. Excellent course.

By Dwayne R

Oct 22, 2021

The course was fun and worth the painstaking hours to learn the awesome features and terms of computer work.

By Garrett D

Sep 22, 2021

Excellent place to start as a budding IT person and also a good refresher! Very detailed and percise course.

By lorin r

Aug 6, 2021

excellent compact course that goes through the fundamentals of IT support. The self paced nature was great!

By Carlos A G N

Aug 2, 2021

Gran diseno de la plataforma, permite comprender los temas de manera sencilla, clara, totalmente organizada.

By Sumandeep K

Jul 26, 2021

Completly innovative and advance course IT needs in every field here i learn all about software and hardware

By Daryl S j

Jul 2, 2021

This course is a must for beginners! If you don't know what your knowledge level is I recommend this course!

By Bobbie M

Jun 17, 2021

I really enjoyed this first course. Sure some things I already knew, but I can honestly say I learned alot.

By Ghiridhar S

May 8, 2021

Provided me with the basic of Networking, OS, SOftware and Customer support soft skills. Simple and precise.

By Rohit D

May 6, 2021

i am very help to you google and coursera. and Coursera thanks to giving me an opportunity of financial aid.

By Orion F

May 2, 2021

Was a great introductory course and I am looking forward to completing the rest of what Google has to offer.

By Sathish K

Apr 15, 2021

Totally a roller coaster ride, taking you through the basics to the most fundamental building blocks of TSF.

By Jacob B

Apr 12, 2021

A very good look into the basics of the tech industry, great for people looking for a foundation to join IT.

By Kashif Z

Apr 11, 2021

i am very thank full for google for this kind course its a very easy and deep learning course thanks google

By kaviraj r

Apr 4, 2021

thank you so much for to teach us. love to learn and enjoy the course and i learn a lot of form this course.

By Eva L D

Apr 1, 2021

Amazing learning experience, gaining new skills, knowledge and fun to learn about this topic in this module!

By Gregory G

Mar 23, 2021

Course was better than I expected. First time doing and completing an online course. Definitely worth taking

By Javier E P T

Mar 8, 2021

It is a good fundamental course, that takes us to a broad review on IT, and that made me be more interested.

By T.c B

Jan 19, 2021

The learning experience was great and I take everything I've learned and apply it to the future of my career

By Roger B J

Jan 4, 2021

I enjoyed this course greatly, really showed me a lot that was helpful to my being an IT support technician!

By Remesalve C

Dec 22, 2020

This course is very informative. Thank you to the team of Google professionals for imparting your knowledge.

By Ashley G

Nov 24, 2020

I learned so much and it was a great experience. I faced my fears and challenges. I feel more confident now!

By Erick B

Oct 25, 2020

Curso muy detallado, explicado, con todas las herramientas necesarias para entender y validar los conceptos.

By Rodolfo S S

Oct 17, 2020

Realmente un curso genial, como punta pie hacia una carrera en Soporte Técnico es genial, se los recomiendo.

By Carlos R

Sep 29, 2020

this is amazing, it really gets a closer look into IT world and what to do and expect from this. I loved it,