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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7526 - 7550 of 10,000 Reviews for Technical Support Fundamentals

By Alexis C

May 19, 2019

The course was a great introduction and was interesting to learn about. I'm excited for what's to come next!

By Clinton J M

Mar 27, 2019

This course has really cemented my understanding of I.T. fundamentals and given me a foundation to build on.

By John R

Feb 27, 2019

Great learning experience. Learned some new items as well as a refresher to items I already knew. Thank you.

By Chotan B

Feb 10, 2019

Very informative and useful fundamental materials were discussed. Looking forward to the rest of the course.

By Jihad N

Jan 11, 2019

The best course about IT ever. The course is really great and cover very essential materials for an IT role.

By Craig M

Nov 14, 2018

I enjoyed this class. It gave just the right amount of information that a person can understand it in depth.

By Vera N G

Jul 25, 2018

Excellent beginning course and I am very motivated to finish this one and continuing on with the other ones.

By Tatiana P

Apr 26, 2018

Hats off to Google's fun+mental team for "deep diving" into rock solid 6 weeks of Tech Support Fundamentals.

By Sangulukani J S

Mar 4, 2018

This is a very good course especially for beginners. It is engaging and gives you a lot of info. I loved it.

By Melissa C

Feb 27, 2018

I love everything in this course so far! So much valuable information. Cannot wait to start the next module!

By Robert C

Feb 12, 2018

Overall, a very good introductory course full of relevant material and a lab format with a ton of potential.

By George H

Feb 9, 2018

Enjoyed the how well the course was put together. I like being able to do it online and on my own schedule.

By Islam M A

Feb 6, 2018

Awesome content. Curriculum takes you as a beginner and teaching computer and

technical support fundamental.

By Luís R

Jun 27, 2024

Loved the course, I think is a really good starting point for people who want to do anything related to IT.

By thomas b

Apr 18, 2024

The course is very good. It was great to go over things I have either forgot, and didn't think I would use.

By Saud

Jan 21, 2024

Great course for newcomers in IT Support. Also a good refresher course for those who already understand IT!

By Thomas W

Jul 30, 2023

Learned a lot and some on the information was a refresher for me. Glad that I completed this certification.

By Payton A

Jul 24, 2023

Amazing information and skill development to help anyone get started into looking for a career path for IT.

By Khubab A

Jun 6, 2023

I know a lot of things but in this course, I learned things in the proper way and know a lot of new things.

By Carlos E

Feb 28, 2023

Muy muy bueno el curso, tiene sin duda toda la informacion esencial para iniciarse en el campo y hasta mas!

By Kristy s

Jan 6, 2023

Some of the videos seem out of order. There were some questions on tests linked to videos later in the que.

By Fredrick H

Jan 6, 2023

The course was very informative and easy to follow. I'm looking forward with confidence to the next course.

By Tunbi B

Dec 28, 2022

Excellent Tutors, Concise and Precise, Interesting practical Questions and sessions, Well detailed Course.

By Krissy F

Nov 4, 2022

This was a fun and easy to learn course it covers the fundamentals of IT. I enjoyed and learnt a whole lot.

By Isaac A

Oct 19, 2022

Participating in the this course has really helped me acquire a lot of knowledge and skills in the IT field