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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7576 - 7600 of 10,000 Reviews for Technical Support Fundamentals

By Rondal D S

May 6, 2021

I liked the how the course describes everything in a simple way and also the labs, very easy to understand.

By Andrew E

May 3, 2021

This is made for complete beginners. It is easy to digest yet entertaining. Its a great ice breaker into IT

By Tiago S

Mar 20, 2021

I Have Enjoyed every Class with a lot of information . I am more confident to engage on I.T World .

By Moumita H

Feb 19, 2021

Awesome course. Thank you for taking time to explain and teaching us the valuable lessons. I appreciate it!

By Mike D

Jan 27, 2021

This course was very interesting and informative for me the beginner! I look forward to the next challenge.

By Abner D

Dec 16, 2020

I love the didactics of google, it has taken me to such a great leap to understand what seemed so far away.

By Julius R

Dec 14, 2020

It was very educational when it came to giving a broad view of what a career in the IT field may encompass.

By Carlos M D M

Dec 5, 2020

excelente estos cursos me han ayudado a tener mejor comprensión sobre las tecnologías y su mantenimientos.

By Tunde H

Nov 27, 2020

very helpful course, great educators, I like the small segments and the ability to pick up where I left off

By Meet P

Nov 27, 2020

MY REQUEST IS ALL IT AND COMPUTER STUDENTS ARE ATLEAT ONE TIME SEE THIS COURSE AND LEARN TO ALL ABOUT THIS.

By Kyle B

Nov 19, 2020

I knew most of what was contained in this course, but a refresher will never be turned down. Great content.

By Erasmo O J

Nov 2, 2020

Thank to the Cousera and Google to able me to take this course! It will a big change for me and my carreer.

By Erika R

Nov 2, 2020

Para comenzar con todo el mundo IT es un excelente curso .! dinámico y simple para los que recién empiezan.

By Md. S J S

Oct 26, 2020

Was pretty much basic. I think everyone should take this course, considering without the diversity of oses.

By Deirdre C

Oct 15, 2020

The instructors are engaging and the labs are wonderful for hands on experience. I learn best by doing it.

By Craig L

Oct 12, 2020

Great course for beginners, excellent at getting people interested in learning and explaining fundamentals.

By José C R A

Oct 11, 2020

It is an incredible course, it provides a lot of knowledge, technical as well as the essence of IT support.

By stallon m

Oct 2, 2020

This was an life time experience and achievement for me it's a great place to learn and improve your skills

By manu s

Oct 2, 2020

such a great platform to enhance your skills . thankyou so much Google for providing such a great platform.

By Md. G M

Sep 29, 2020

Awesome course and an awesome journey. A journey to remember. Hope to complete the full certification soon.

By William J

Sep 25, 2020

Extremely helpful and informative for anybody looking to go into to IT, or any computer based field really!

By rhiannon p

Aug 29, 2020

What an awesome opportunity that Google through Coursera have put together. Thank you! I am onto Part 2/6

By Christopher T

Aug 21, 2020

Excellent entry level IT knowledge as a refresher for someone like me who left the IT industry for 12 years

By joe m

Aug 20, 2020

Excellent experience. Very illuminating and encouraging. Hands-on approach. Great Pace. Excellent delivery.

By D S

Aug 16, 2020

Amazing course! Thank you Google and Coursera for creating such a fun way to learn tech support essentials.