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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7451 - 7475 of 10,000 Reviews for Technical Support Fundamentals

By Abubakar I

Aug 7, 2023

This course gave me a lot of information related to basic stuff of computer science with different sections.

By Roxanne M

Jul 31, 2023

Great Course that really covers the fundamentals of IT and does a great job in preparing you for interviews!

By Abdullah M a i

Jul 26, 2023

the course is very good but my passport expair date

what can i do im from yemen in my country is civilin war

By James

Jul 22, 2023

its a mind blowing experience to understand the structure of the fundamentals of what makes a computer work,

By Nelson G G C

Jul 15, 2023

Excelente contenido, el material y la preparación de los instructores hacen muy facil apropiar el contenido.

By Arina S

May 26, 2023

Overall, the course seems to provide a good foundation for understanding and applying IT support principles.

By Daniel S

May 10, 2023

Great course so far, going fairly quickly as it's short, concise and to the point. But still very in depth.

By Cody A

Apr 24, 2023

Great course for learning the basics and getting you familiar with all the important concepts of IT support.

By nicholas m

Apr 16, 2023

I enjoyed the course and learned a lot.I am excited about the future courses and what they have to offer.

By Jeff N

Jan 22, 2023

This is the best Technical Support course. Very descriptive and concise information delivered timely. Wow!!

By Haniya K K

Dec 31, 2022

Amazing completely loved the teaching method especially the roleplays in the last course were very effective

By William L

Dec 7, 2022

an absolute must to get started in the IT world!

Wish more employers would appreciate the value of this cert!

By Joshua F

Nov 1, 2022

A very informative course, I highly recommend for anyone thinking about transitioning to a new career in IT.

By Assem E O E

Oct 15, 2022

Excellent course and full of information for beginners to start their career in IT support. I recommend it.

By Galvin V

Aug 23, 2022

Thank you google / courera for this amazing course. It helped me a lot to learn more abou tIT fundamentals.

By MD Z H Z

Apr 18, 2022

its a good fundamental course. For a beginner it is very essential to ibtroduce with the IT via this course.

By Darren R C

Apr 17, 2022

An excellent and well paced course. Essential for anyone considering a career as an IT Support Specialist.

By Andrea P

Apr 9, 2022

well-complied material, many opportunities for understandig (subtitel, written material, text slow motion)

By Steve W

Mar 27, 2022

Great course! Looking forward to the next 4 and then earning my Google IT Support Professional Certificate!

By Donna G

Mar 11, 2022

An easy to understand course with great info. I learned a lot and can't wait to continue to the next course.

By Sergio R

Mar 5, 2022

I learned new knowledge and skills, in Binary code, Customer Support, Linux and Troubleshoting situations.

By Chelsi L

Feb 23, 2022

Just the right amount of information at the right time. Perfect for those looking for a 101 on tech support.

By Sunday M

Dec 21, 2021

thanks google for the course, i can now confidently work on hardware maintenance and software installation.

By 2K19/CO/134 E S

Dec 10, 2021

This course has really helped me to crack lot of of things I didn't know as Student of IT. Thanks so kindly.

By Oluwole A

Dec 4, 2021

Very Insighting for a beginner as it details all steps needed to get to an appreciable level in the career.