Great introduction for all different aspects that involves IT support role in a very easy way to understand.

Excellent course for someone who is new to IT and is looking for a general overview of all things IT support.

This course is really well made, especially the hands-on labs ! Can't wait to learn more in the next one ! :)

The course was awesome! This refresher got me ready to move forward to getting the certificate. Just awesome!

Neat way to refresh some content that you may have forgotten or need more practice on. Good educational tool.

Thank you coursera and google for providing a wonderful platform to Learn the basics of the technical support

Great course to start with, really gives a solid foundation for anyone who does not have a lot of experience.

Great and wonderful class! The class kept me wanting more to learn and I couldn’t stop working on the course!

For a person without IT background this has been a good introduction and going forward I am pretty confident.

This is one of the best online course I have taken. Awesome tutor, wonderful curriculum and perfect delivery

This is a great course for people wanting to get into IT. Or to even have the knowledge of how computer work.

amazing experience it was i can't describe it i words ,Thank yo soso Much for providing every thing coursera.

Thanks to all that participated in putting this program together. It has opened my eyes to a broad new world.

When you know about your computer, you can play around it in a secure way. This is what the course offer you.

finished this in audit mode in oct 2018. excellent introduction. some 'aha' moments! great introductory class

Solid information about the basics of IT. I feel more confident about continuing to complete the next course.

This course is so helpful, thanks all of you who took his/her part to contribute for teaching in this course.

This was a great course to give you an overall understanding of what it takes to be an IT support specialist.

The best course I have taken on I.T so far. kudos Google and Coursera for making this lifetime dream possible

Very informative. I definitely recommend this course for newbies and as a refresher. Glad I took this course!

Very comprehensive and informative. I learned a lot and be sure to use it on my future endeavors. Thank you!

Apresenta de forma bem didática os conceitos e facilita muito o entendimento do complexo mundo da tecnologia

O curso foi sensacional, o conhecimento que ele me passou com certeza irei levar para o mercado de trabalho.

EXCELLENT COURSE. Learned how to count in binary and assemble a computer from the get go. I would recommend.

I encountered some technical issue in week 5 but the chat support was able to help me and resolve the issue.