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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7551 - 7575 of 10,000 Reviews for Technical Support Fundamentals

By Deleted A

Sep 6, 2022

IT is new to me and this course did an exceptional job at breaking down the information and easy to follow.

By Emil K

Aug 31, 2022

Great course to get comfortable with the basics of computing and get a basic understanding of how it works.

By Michael T K

Aug 23, 2022

Very informative course coupled with technical skills ad soft skills with great amazing Google instructors

By Diana Y

Aug 6, 2022

muy completo y fácil de seguir, con diferentes enfoques: el humano, el técnico, el psicológico, el social..

By Thurein S

Jul 31, 2022

I had a great learning experience and gained a lot of knowledge. Thank you very much, Google and Coursera.

By joan t

Jul 16, 2022

I feel confident, that this course will help me to achieve my goal of changing my carrer focus to IT Tech.

By Victory E

Jul 1, 2022

am giving this 5/5 . it has been a really great learning experience and i hope to much from the next course

By Eddy S

Jun 7, 2022

I am dyslectic and even for me the way they present the information it was easy to understand and fun to do

By Patreck L

May 11, 2022

This course is a CHEAT CODE. If you want to build a solid foundation on IT, this course I think is the one.

By Kishore B

May 3, 2022

excellently designed the course onteent which will help people of all age groups and didderent skill levels

By Joseph A

Apr 23, 2022

It's been really fun and informative, when you start, you'll be hooked, you'll want to learn more and more.

By Abigail B

Apr 1, 2022

I highly recommended this course. It was very easy to follow and got it done and in a short amount of time.

By Aaron

Feb 16, 2022

It gave me a good base on what i should be learning and what i should expect within the IT or Tech Industry

By EMMANUEL J N

Jan 28, 2022

well structured course with just enough details to address the core skills involved in every subject matter

By James M

Dec 17, 2021

A very well put together course which helped ead me in the steps needed to grow in the career of IT Support

By K S

Nov 21, 2021

It is really a great course for anyone who would like to start their career in the field of IT support team

By Shivam S

Nov 10, 2021

It was amazing journey, I have learned a lot of things and moreover I learned how to solve others problems.

By Rochelle S

Oct 15, 2021

I really enjoyed this course. They teach you step by step and everything is well explained. Great teachers.

By John I

Oct 14, 2021

I love this course. It covers almost everything anyone new to understand the basis of IT technical support.

By Mirelis S

Sep 1, 2021

Great course! Learning the basic of IT support is a great knowledge and skills to apply at the work place.

By Savannah

Aug 5, 2021

I liked the course. It was very easy and informative. A good way to get your feet wet into the world of IT.

By SABRINA T

Jul 26, 2021

Very interesting course and i particularly loved the evolution of computers and the binary and coding part

By Marco A R B

Jul 3, 2021

Great course to do a review, reaffirm knowledge and learn all the new information that is presented to you.

By Edwin T

Jun 4, 2021

Very informative and detailed in the work done. This course is a great step in starting a new career in IT.

By Eugenio P

May 10, 2021

Excellent course! The content is very high in quality and instructors are transparent and they really care.