Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

Filter by:

7351 - 7375 of 10,000 Reviews for Technical Support Fundamentals

By Sampa C

May 24, 2020

This is a perfect course for novices who have a burning desire to learn more about the wonderful world of IT.

By D M

May 4, 2020

Thoroughly enjoyed this course. I have learned so much about what it is to become an IT Support Professional.

By Timmothy D

May 4, 2020

The Technical Support Fundamentals is a good jumping off point for those interested in learning more about IT.

By venkat c

May 2, 2020

Excellent opportunity to learn

Thanks for helping me achieving something to start with .I will keep learning .

By Mohammed T C

Apr 22, 2020

Learned a lot from this course hopefully the knowledge will help me in my job. I wish all the best. Thank you.

By Tadeo G

Apr 15, 2020

A very complete and well organized course, with lot of useful information for beginners and advanced learners.

By Israel J

Mar 19, 2020

This course was great and it inspired me to keep learning more about the Google Cloud Platform and IT Support.

By Kaan M M

Feb 24, 2020

"I chose to complete the Google IT Support Professional Certificate because its where the digital life begin."

By Vansh

Jan 30, 2020

Provides lots of basic information that one should be aware of and helps to build and maintain our vey own PC.

By Brittany T L D

Nov 13, 2019

This feels like a pretty solid start. I am excited to jump into more complex work and see where this leads me.

By Lorenzo A

Oct 18, 2019

I find course to be hands-on, fun and unique way to get into the passion of computers and learning about them!

By Lisa J

Sep 26, 2019

Throughly enjoyed this course. It's fun and educational. The instructors in the videos are very encouraging.

By George G

Jun 17, 2018

Definitely enjoyed this course. It's great for beginners to get their feet wet and get started in the process!

By Shaun S

Mar 8, 2018

This course was very informative and lays down the ground work for you to begin learning how to do IT support!

By Sergio M B

Mar 7, 2018

I think it's a great introductory course, very dinamyc and motivating to keep on with the rest of the courses.

By Kolawole O

Jan 28, 2018

This is a good refresher for me. This course actually answered some of my unanswered questions over the years.

By Luis M

Oct 15, 2024

Excelente, me ha ayudado y mucho para actualizar conocimientos y mejorar la relacion con potenciales clientes

By Ryan K

Sep 1, 2023

Very in-depth course with lots of useful terms and great lectures. A fantastic start towards the world of IT.

By Ricardo R

Aug 13, 2023

I never work with LInux in a course before. I hope one day we can get an entire course about Linux by Google!

By Temitope E

May 19, 2023

I ENJOYED A-Z OF IT.... YOU WOULDN'T HAVE WASTED TIME IF YOU'RE IN IT.... ENROL! THANKS TO ALL MY INSTRUCTORS

By Cristian

Apr 13, 2023

really good course , it helps a lot to undestand the basics and to have a great idea of how this field works.

By Jessica S

Mar 9, 2023

The content is straight forwards and clear. It's nice to have an overview of all the different aspects of IT.

By VINJHUN O T

Jan 22, 2023

It's really helpful to honed my skills and to learned more knowledge it is the best basics that I've learned.

By Becca

Jan 19, 2023

Really good and easy to understand start to getting into IT. Probably one of the best intro courses of taken.

By Tauno T

Dec 26, 2022

I reccomend. Very basic introduction to computer science and networking. Suitable for a total noobie like me.