Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
HM
Dec 27, 2021
This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.
YC
May 24, 2020
Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
7326 - 7350 of 10,000 Reviews for Technical Support Fundamentals
By Shehab A
•Jan 28, 2021
I benefit more from this course , i am learning how to deal with devices and make a connection between devices
By Alfred “ H
•Jan 26, 2021
It is a great course for a beginner. I have had some experience with the topics, but it was a nice refresher.
By Jackson S
•Jan 3, 2021
It really did a fabulous job giving me a basic knowledge of what I need to do know to succeed in the IT field.
By Christine S
•Nov 23, 2020
This is very helpful . Thank you so much to all the professors for sharing and guiding us through this course.
By Nivedhan M
•Nov 18, 2020
great course to get to know about the basics of the computer and role of it support in the computer industries
By Isamedin B
•Nov 6, 2020
It was very interesting course, helped a lot in a ways of working and communcating. In IT field obviously too.
By Raymond F
•Nov 4, 2020
This is a great foundation for what IT is and hopefully help me to better understand the rest of the training.
By Jacob R G
•Oct 31, 2020
Absolutley superb! So grateful for the opportunity this course is providing me and my family! Thanks Googlers!
By Janhavi Y
•Oct 30, 2020
this course is so interesting .it never feels boring watching videos .it is just excite to learn more and more
By Danielratlaugh
•Oct 26, 2020
Super wonderful beginning step into IT support. It was very clear and easy to understand with simple examples.
By Saeed A
•Oct 2, 2020
wow a relieve not a big fan of Linux, but I learned a lot. Thank you Google for the opportunity, and Coursera.
By Nii A
•Sep 28, 2020
I am so excited to have gone through this course to acquire the knowledge and technical know how on computers.
By Shivani S
•Sep 28, 2020
It was properly planned and organized. It made learning experience more better and blissful.
Thank You TEAM !!
By Justin W
•Sep 11, 2020
A lot of good information. I recommend this course to anyone thinking about going into Information Technology.
By William E P
•Sep 9, 2020
Like I've stated to myself, throughout this course: ,"Wow." Love the details of the course and it's taught me.
By Keegan G
•Aug 30, 2020
Really enjoyed the course definitely showed me some good tips for customer service and basic troubleshooting.
By Lisa D R
•Aug 30, 2020
i really enjoyed the course and look forward to learning more and applying what i learn in a support capacity.
By Keny W
•Aug 26, 2020
It was an amazing course to take it. Thanks Google to share that knowledge to all the people around the globe.
By Anselwithmac
•Aug 24, 2020
Solid fundamentals for learning about the IT space and business infrastructure with real world case scenarios.
By Mahsagar M
•Aug 5, 2020
The course is just amazing.I learnt all the fundamentals of IT.The assignments very arranged in a best manner.
By Subhasish S
•Jul 28, 2020
A great refresher for IT professionals, a good starting point for beginners(both from IT or non-IT background)
By Shelton A C
•Jul 16, 2020
Helped me remember many things I had forgotten and introduced me to some of the newer things in today's times.
By Robert M
•Jul 7, 2020
Such a great introduction into the world of IT. Taught me some core concepts that I will hold with me forever.
By Puja k
•Jun 15, 2020
such a awesome course ,i highly recommend to do this course . you will definitely learn alot from this course
By Aditya A
•Jun 12, 2020
It was really essential to learn about troubleshooting and talking to the customer and solving there problems.