This was an awesome course, it brought back a side of myself that I though was long gone. I feel like a kid again.

thank you coursera for giving me the opertunity to lern nd bresh up my skill eger to do upcomming corses THNKS...

Very informational and easy to understand for anyone who desires to break into the IT field! Truly and eye-opener!

I love that I was able to finish this course at my own pace, which is very fast because I have a lot of free time.

Well worth the time and effort. I am feeling very enthusiastic about pursuing the next step of this 6 course meal.

Excellent course, the topics are very good. I´m very happy and ready for continue with the next course. Thank you.

Es un curso que enseña las bases necesarias sobre lo fundamental para ser soporte tecnico, vale realmente la pena!

Nice course and great instructors.I was able to refresh my knowledge and gain insight into troubleshooting skills.

This course was great, the presenters were awesome and the information was accurate and I loved the interactivity!

Really interesting and detailed course! Now I know, online course is more difficult to take than a class course...

I appreciate coursea.org for bringing IT support accessible, and affordable where learning IT is a must thank you.

This course is super awesome. It is very good for someone planning to kick-start a carrer in IT Technical Support.

Good material, and easy to follow. Will go through it again to solidify what I've learned, because it was so easy.

Great course for starting support in IT service, gives all the basic skills you will need to get started in IT Job

This is a general knowledge course. It is a basic fundamental insight into what you know and maybe what you don't.

Really enjoyed this course. All the instructors were great. I felt it was an excellent introduction to IT Support.

This course was a great way for me to introduce myself to the world of IT and learn about all the different areas.

I found this course to be very informative and well-paced. I'm looking forward to the second course in the series.

I thoroughly enjoyed learning about operating systems, internet, and components of a computer.

Thank you very much.

This is a very good overview of the IT field, and should help orient students as they decide their specialization.

It Is innovative and keeps my attention. The video based learning has really made a difference in online learning.

This course helped build the foundation I am going to use for the next courses. Plethora of valuable information!

In general, the curse is really good but designed for a person that is starting without any prior knowledge of IT

This course is so amazing, and big thank you to Google for the financial aid, i really appreciate the opportunity

Very informative, and easy to follow along and understand without too many issues regarding video quality and CC.