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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7176 - 7200 of 10,000 Reviews for Technical Support Fundamentals

By Jacqueline P

Nov 4, 2022

Very easy for anyone who is just starting out with learning computers. This was a great refresher course for me.

By Ronick T

Oct 16, 2022

This course was a wonderful reintroduction to the Fundamentals of IT Support. I look forward to learning more.

By Tina S

Aug 14, 2022

You will be equipped to start working in entry-level IT support jobs. I have enjoyed studying this course a lot.

By Richard A P

Aug 12, 2022

The Technical Support Fundamentals course is an excellent course as an introductory course into computer basics.

By BELGACEM G

Jun 1, 2022

J'ai rapidement compris votre merveilleuse façon de présenter les leçons et j'ai beaucoup profité de vos leçons.

By Alexis R C

Jan 12, 2022

Amazing opportunity to be exposed to this information that I can now take with me as the journey continues in IT

By Mohammad A

Dec 27, 2021

Outstanding course, taught me alot about customer support and the way to communicate in a technical firm market.

By Daniel V B

Dec 16, 2021

This is a good course - it lays the groundwork for the majority of Computer Science as it relates to IT support.

By Everette D

Oct 7, 2021

Great introduction to not just the basics of IT, but going a little beyond the fundamentals of basic knowledge.

By Md G M

Sep 22, 2021

i'm happy to saying i really love tis course and i tanks to google and coursera for that. thanks lot of from me.

By Richard R

Sep 18, 2021

Feels like I'm learning a lot, at my own pace, while living my ever day life. Looking forward to the end result.

By Vishwanath A

Jul 22, 2021

I really loved going through this course. I was really well scripted and it was interesting all the way through.

By Nathanael V

Jul 16, 2021

This course taught me a lot and I'm going to take it further and better myself with the knowledge I have gained.

By GARAH A

Jul 10, 2021

great course! a lot of information even for someone who has seen this before will enjoy the process of learning.

By Ryan M

Jun 25, 2021

Great introduction to fundamentals for those brand new to the field or veterans looking to earn a certification.

By Shani G

Apr 11, 2021

This course is very very helpful at the leaning of the basics of IT support Rolls and works at any organization.

By Ariel B

Apr 1, 2021

I am amazing course. There are easy to follow and understand. I am so exercising to continue to the next course.

By Alfredo T

Mar 13, 2021

Very informative course and it made learning this topic easier to understand. it was a very interactive course.

By Joel G

Jan 21, 2021

Great Course. I have used other websites to help me learn this information but this has been my best experience.

By Weetherson J

Jan 1, 2021

Some of the quizzes take a couple tries to get the gist of. Nothing too hard its just a hiccup on the interface.

By Eric H

Dec 4, 2020

Great start to grab me in and immerse myself. This course reminded me of why I should have studied IT years ago!

By Jeffrey Z

Nov 5, 2020

This course really did a great job of helping me understand the fundamentals of the technology that I use daily.

By Freddy M

Oct 30, 2020

Que curso tan bueno aprendí todo lo básico para llegar a ser un buen soporte de tecnología en cualquier empresa.

By Erhan D

Oct 28, 2020

An intense introductory course. Material really amazed and frustrated at the same time. Glad that I finished it.

By Muhammad F B M G

Oct 23, 2020

At last, my 2nd certificate from Google and Coursera. Thank you for the superb course. Looking forward for more.