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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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6951 - 6975 of 10,000 Reviews for Technical Support Fundamentals

By Michael R T

Nov 11, 2021

Course was well put together.

Videos were really well constructed.

Great course to get your foot into the door in IT.

By M A p

Oct 15, 2021

Its very useful to me,and the beginner teaching is easily to understand.its very interesting to learn.thanking you.

By dominic b

Oct 5, 2021

I am really so greatful for taking this course that has made me to learned a lot and prepare me for my career goal.

By Bisrat B B

Sep 20, 2021

the course it was really amazing for me I learned a lot of things with this course

thank you so much Google/Coursea

By Prajwal K

Sep 15, 2021

first time learning in this type of platform is great experience for me and the course which I am intrested in (IT)

By Deleted A

Sep 15, 2021

In this course I learned about more computer, software, hardware, networking, operating system and troubleshooting.

By RL A

Aug 14, 2021

Alot of it was confusing because of the layout but other than that the material it self was very well put together.

By Gorky D A A

Aug 8, 2021

Excelente para iniciar un cambio de carrera o adquirir conceptos básicos de los fundamentos técnicos en computación

By Omar I G G

Aug 6, 2021

me gusto aprender sobre soporte en TI, ahora tengo una visión mas clara de como funcionan los equipos electrónicos.

By mapule

Jun 26, 2021

I have learned a lot and the love for IT has increased. Thank you. Im definitely recommending this course to others

By Tre W

Jun 5, 2021

very informative and very helpful class to the world of IT and hopefully i can use this certificate to my advantage

By Jo M

May 13, 2021

This was very cool, very fun, and very informative! I can't wait to see what the rest of the courses have in store!

By Jairo A B P

May 5, 2021

I liked how the fundamentals were explained and how increased in more technical aspects, very recommendable course.

By Anysia T

May 2, 2021

Very simple well organized easy course at a wonderful pace that can be custom implemented to most everyone's needs.

By SHAIk F

Apr 18, 2021

It was exceptionally good, thanks to google ,coursera for providing an oppurtunity to be a part of this .

Thank you

By Vanitha V

Apr 16, 2021

Loved the way this course was designed. Very impresses. Highly informative , user friendly and well designed tests.

By Andie C

Apr 15, 2021

Very impressive and encouraging. I learned a lot about the basics of computing for both Microsoft and Linx systems.

By Alabi S

Apr 13, 2021

The technical support fundamental course was quite insightful, truthfully I really enjoyed every bit if the course.

By Mónica C D

Apr 1, 2021

Muy buena oportunidad de aprendizaje, muy sencillo y practico de manera que se realiza un aprendizaje significativo

By Alex K

Mar 25, 2021

Absolutely a great entry level course for someone who it looking to get started or even curious about the IT field.

By Joanne F

Mar 4, 2021

loved this course, some of the instructions seemed a bit misleading. but overall for a complete beginner. I had fun

By G. V D I K P

Feb 28, 2021

Amazing course! I learnt all basics i needed to obtain a general understanding about the computer world. Thank you!

By Rahma N

Feb 23, 2021

I'm very happy to learn this course. Lots of insight. Thankyou for the instructor who explain every course clearly.

By RAJ P

Feb 13, 2021

I just loved the course and the teaching style of all instructors!!!

Looking forward to complete this specialization

By Amber W

Jan 11, 2021

This course is a great beginning overview, the customer support module, was excellent from a real world stand point