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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7151 - 7175 of 10,000 Reviews for Technical Support Fundamentals

By Chaitanya S T

Aug 31, 2020

It's a good course for a beginner. Also, It includes handling Virtual Machine. Overall It's a nice to experience.

By Margaret N

Aug 28, 2020

Very informative content! enjoyed the hands on aspect and the connection to real working individuals in the field

By edwin m

Aug 1, 2020

estoy agradecido por tan practico cursos y a ver aprendido mucho mas cosas de las computadoras y sus componentes.

By Cameron B

Jul 20, 2020

Great course to learn the basics of IT as well as a re-fresh for basic IT information that may be lost with time.

By David M M

Jul 9, 2020

Es una gran inducción al mundo de IT, se envuelve de todos los temas que hay que saber para comenzar a aprender.

By Bob M

Jun 24, 2020

This course was a great introduction to the field. The information is presented very well and is easy to digest.

By Josué M

Jun 19, 2020

Muy buen contenido para usarios principiantes, con todos los detalles para inciar en la sección de sopote de TI.

By Muhammad A Y

Jun 18, 2020

It was an amazing journey. The content was easily and beautifully explained and i had a lot of fun completing it.

By Furqan B

Jun 15, 2020

I Really enjoyed this course. It was wellrounded. I enjoyed building a computer and learning how to install an OS

By Christofer C

Jun 5, 2020

It was so user friendly and useful. It walked the fine line of being easy and informative. 10/10 would recommend.

By Jami S

May 31, 2020

Immediately applicable knowledge and vocabulary that gives me more confidence in my IT Help Desk role. Thank you.

By Terry S S

May 23, 2020

Very detailed for beginners. Each topic was thoroughly explained and taught. I will continue with more courses.

By Arsen I

May 17, 2020

This course has helped me to gain knowledge and fundamentals of being in an IT Technical Support role. Thank you!

By David C

May 8, 2020

Great and ultimate experience! Must have skills during this quarantine no excuses to come out without new skills!

By Siddharth M

Mar 16, 2020

This is really nice course. if you love technology and you wanna make your passion as career then this is for you

By Vincent E

Mar 12, 2020

This was a very good foundation course in Technical Support Fundamentals and I really gained a lot completing it.

By Amanda N

Jan 22, 2020

This course is a great starting point for anyone who is interested in IT, already in IT, or is just a basic user.

By Johnny S

Nov 11, 2019

This was a great means of review of my knowledge and also helped me learn more about the beginning of the industy

By Patrick H T

Oct 2, 2019

This was a fantastic course and I'm better as a result of this experience. Great format and learning experience.

By Cody S

Jul 5, 2018

It was pretty easy, but I enjoyed using vitrual machines and seeing the tech google is coming up with. super cool

By Robert M

Oct 5, 2023

Was very fun and interesting, helped me understand some concepts that I had only played around with in the past.

By Tera F

Feb 10, 2023

I thoroughly enjoyed the course! It is a challenge working and furthering education. But it is most rewarding.

By JOHAR A

Jan 15, 2023

Amazing experience with this course.

I have learned how to support and resolve issue as an IT Support Specialist

By uwem u

Dec 3, 2022

Awesome experience with clear and concise example to take the learner through an easy journey in the world of IT