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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7126 - 7150 of 10,000 Reviews for Technical Support Fundamentals

By Jordan M

Jul 11, 2021

i love this course it honestly showed me all key and basic skills i will need to learn to get my foot in the door

By Shocka J

Jun 29, 2021

Great program that google is doing, if youre intrested into IT, join this course to learn and get your feet wet.

By Xavier A

Jun 13, 2021

An excellent intro to technical support. Gives great information at a good pace without overloading the learner.

By dorelle N

May 1, 2021

This course is very interesting , detailed and insightful. The projects are clearly explained and easy to follow.

By Tanvir A K

Apr 29, 2021

It was really an awesome journey with you guys. I have learnt a lot. I had some lackings. Now they are fulfilled.

By JOON M C

Apr 26, 2021

Interesting course. I can't remember most of the things but understand how the computer works under the hood now.

By Desiree A

Apr 21, 2021

Good review of information from previous learning as well as practical application which was absolutely the best.

By Allan K

Apr 5, 2021

This is simply an amazing yet challenging though intriguing creative intro into the IT dynamic space that I love.

By Melissa H

Mar 30, 2021

Great and easy to use, helped understand the basics of IT. Looking forward to pursing a career in cyber security.

By Alejandro S

Mar 24, 2021

helped me have a better grasp and understanding of the concept and fundamentals of technology and support filed .

By Ruben R L M

Mar 20, 2021

Un muy buen curso para comenzar en el mundo de IT y junto a los complementos de cursos la mejor manera de empezar

By Asqar A

Mar 6, 2021

Good course, but I don't find my certificate my progress is 1005 please help(my email arslonovasqar123@gmail.com)

By Catur S R

Mar 4, 2021

I'm majoring in Information System and mostly I only interact with system, this opened whole new knowledge for me

By Luis M P G

Feb 20, 2021

Es un buen inicio, si no tienes idea de nada te será muy util, luego deberas seguir hasta alcanzar tus objetivos.

By khaya v

Jan 15, 2021

I am absolutely happy with this course. I have received quality information in digestible chucks and i love that.

By Patrick M

Jan 5, 2021

Very good course, and well structured. Recommend to anyone entering into or refreshing knowledge in the IT field.

By Saida I

Nov 22, 2020

it was easy to learn and had great experience. also gained a lot of knowledge from it thanks to my instructors 😃

By Gloria M

Nov 11, 2020

This course was really fun and taught me the basic fundamentals of IT would like to continue with programing now!

By C. J H R

Nov 7, 2020

Technical Support Fundamentals provides essential stepping stones for people that seek to discover careers in IT.

By 321910305002 g

Oct 30, 2020

amazing course! describes everything you need to know about technical support in detail and there are a lot more!

By Marek K

Oct 8, 2020

Great content, easy to follow instructions. Helpful reading suggestions. I enjoyed doing the hands-on exercises.

By Nathaniel R

Oct 7, 2020

Great course. I wished they would have done this a lot sooner. So much I have learned and will continue to learn.

By Bahati B K

Oct 6, 2020

My decision to take this course is one of the most important decisions I've ever taken in my learning experience.

By SURAJIT D

Sep 10, 2020

I love to learn with google thanks for giving me a great knowledge of technical support fundamentals in IT field.

By Jhoselin D V M

Sep 7, 2020

I loved this course. It was very informative. The information was presented clearly. I would highly recommend it.