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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7026 - 7050 of 10,000 Reviews for Technical Support Fundamentals

By Olga K

Oct 11, 2022

I really enjoyed the course, I learned a lot of new information, and looking forward to continuing to learn more!

By AZRI B A

Oct 4, 2022

I ablle to learn more about basic of IT Support Fundamentals!

Really recommend for biginers to learn this course

By Jazzlyn I

Aug 15, 2022

This is an amazing introduction and refresher course. I love the setup, videos, personal stories, and flexibility.

By Carshénah J

Aug 3, 2022

Wow! I learned so much. All the stuff I thought I knew was overtaken by the newer stuff I didn't know. Thank you.

By Moisés P G C

Jul 22, 2022

Me parecio muy interesante y genial este curso ,,aprendi mucho y espero un puesto en la compañia GOOGLE..gracias.

By Samuel O

Jul 14, 2022

This course is superb and gives me a good foundation to nail other coursers. thanks to my wonderful instructors...

By Destiny A

Jun 25, 2022

Its the best platform for a beginner in the IT Industry, and will help does chosing a career in the computer world

By Mah G

May 10, 2022

this course is a fundamental need of every individual when the Industrial Revolution 4.0 is just around the corner

By YoH

Mar 11, 2022

The course from my point of view was simple, but very concise, a good point to start other more difficult courses.

By Clifford B

Feb 14, 2022

I like the course and I think it's a good precursor to the big picture ahead of us all budding IT support techies.

By Abstract C

Nov 4, 2021

Easy to understand and complete in a timely manner! Just right for people still working a 9-5! So glad I started!

By Michael P

Sep 23, 2021

i didnt know much starting but im definitely sure this is my career feild and i appreciate google for making this

By DANIEL A R A

Aug 2, 2021

Es un excelente curso y lo voy a recomendar a mis alumnos y personas que conozco que quieran iniciar en it support

By Ismail I

Jul 24, 2021

Very interesting, in fact it has really changed my perception of IT to been optimistic in making impacts on users.

By Raul V

Jul 12, 2021

A very good refresher content, also I learned a lot of new things as I have left my IT knowledge a few years ago.

By Carlos S

May 9, 2021

So far everything is excellent, I am very happy and motivated to continue learning, the instructors are excellent.

By Riley J W

May 1, 2021

I can't wait to start working with you guys more and I look foreword to working at google even if I need teaching.

By Brian D T

Apr 20, 2021

I enjoyed this course. It was pretty easy and I knew a lot of it. I am ready to get to some more advance concepts.

By Jesus C

Apr 17, 2021

Super informational! Great way to start to get into the IT field! I enjoyed it a lot and can't wait to learn more!

By Rafael

Apr 16, 2021

Todo lo necesario para aprender de cero ser un helpdesk de nivel uno o dos dependiendo del producto que se maneje.

By Joe R

Apr 3, 2021

This course covers the basics of the technologies that are used in IT support, including the interpersonal skills.

By fayçal l

Apr 2, 2021

Great course! it allowed me to open my eyes to a new horizon of opportunities, thank you Coursera for the support.

By Dawn D

Mar 24, 2021

This was such an amazing adventure and i am so glad i took it. I would recommend it to anyone who wants to learn .

By jose g

Mar 17, 2021

All the steps and the process was great and the tools provided also I am so grateful to have known about Coursera,

By MOHD S

Mar 6, 2021

awesome course study material and flexibility of course, we call learn from anywhere in the work with coursera.org