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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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6926 - 6950 of 10,000 Reviews for Technical Support Fundamentals

By MAYANK C

Mar 1, 2018

Very good course to understand and make strong the fundamentals . Tutors very well explained it all.

100% recommended

By Antonio C

Jan 18, 2018

This is an excellent course of instruction, it explains all pertinent details in great length and in layman's terms.

By Renan L d S

Nov 13, 2024

Eu gostei muito do curso, por ele possuir especialistas na area e falar de uma maneira simples e facil de entender.

By Tamim A

May 16, 2024

دورة رائعة سلسة سهلة الهضم ومليئة بالمعلومات المفيدة والمميزة وترتقي بخبارتك ومهاراتك وتصقلها حتى بدون خبرة مسبقة .

By Jude O

Jan 1, 2024

Information was presented in way that was easy to understand and labs were helpful for practicing what was learned.

By David D M G

Dec 18, 2023

Escuchar las clases es como conversar con cada uno de los maestros. Las explicaciones desde cero motivan bastante.

By Daryl S C

Nov 27, 2023

Well presented, quality information, but it is a foundational course, so not extremely deep into the subject areas.

By Edwin V J

Oct 19, 2023

I really enjoyed this course a lot and I will continue to learn more and every now and then come back to the basic.

By Eduardo H

Aug 23, 2023

Amazing course. I love how simple and fun it is to learn with these certificates fantastic way to start. Thank you.

By Hamza K

Aug 9, 2023

I've learned this course with love, and I'm so excited to start the next one...

Thank you Coursera

Thank you Google

By Arica R B

Jun 2, 2023

It was a great course! It provided direction on how to manage Support questions best and I really appreciated that!

By Dos T

May 19, 2023

The course desinged for popularisation IT technologies among people who looking knowlege in a new field of activity

By Frank B

May 17, 2023

This course was well worth time it took to learn Tech Support Fundamentals. It now time to move to the next course.

By Jimmy N

Feb 7, 2023

This course was great, Very informative and to the point. Although i knew most of the information it was very nice.

By lahcen O

Dec 2, 2022

very good learning method, logical sequence of modules. it allowed me to learn and advance in the field of IT bravo

By Jose L D

Nov 20, 2022

Mi experiencia con este curso a sido muy satisfactoria, continuaré para así mejorar mis habilidades, lo recomiendo.

By PUJITHA R A

Oct 17, 2022

it is very good learning this course ,also very helpful and i am provided with more knowledge through this course.

By Pratik P

Oct 11, 2022

I found the course to be detailed as first of its courses it followed 101 of basic computing and customer service.

By Elaph A

Sep 15, 2022

very good course, short videos on topic, with high organization of the materials to be shown through the course.

By David B

May 12, 2022

Great interactive course with lots to learn if you are brand new or already in the field of information technology!

By Michael B

May 2, 2022

So much valuable content and amazing instructors. This is the complete course to becoming an IT Support Specialist.

By Abdul Q M

Apr 20, 2022

It was an awesome experience and I also gained and learned a lot in this course module. Thanks to Google & Coursera

By Tom K

Feb 18, 2022

Great information, under standable videos I believe that you need to watch some vieos a few times to get the point.

By Nilay K S

Feb 18, 2022

Thank you Google for this awesome course and please save a seat for IT support specialist because I an coming soon.

By Heather C

Dec 16, 2021

This course was useful as a reminder for people who already know IT or those who are complete beginners. Great job!