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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7226 - 7250 of 10,000 Reviews for Technical Support Fundamentals

By Valeriano S L I

Sep 5, 2018

This was a great course. It was easy to follow along with and convenient enough to fall within my busy schedule.

By Brandon A

Jun 12, 2018

The first peer review project is a bit lack luster in quality, but all in all a great course to get you started.

By Patryk g

May 19, 2018

This really brings home all of the true fundamentals and is a great review for techs that are here for the cert!

By Gabriel E M A

Apr 8, 2018

Very good, very well explained, if a person has no idea of technology can perfectly adapt and learn from scratch

By Prince S

Mar 23, 2018

Technical Support Fundamentals has helped me to understand the basic concept of Technical Support and Computers.

By Chris S

Mar 4, 2018

Flexible, concise, and easy to follow. This is a very good course for beginners and intermediate computer users.

By Deleted A

Feb 5, 2018

Perfect pace, totally clear instruction, perfect for someone to start from the very beginning. Highly recommend!

By Kevin G

Nov 9, 2023

Its a really good course to introduce to IT Support, Its necessary for everyone who want to work in IT support.

By Carmela G O

Oct 25, 2023

This course is super awesome. I learned a lot and I know I got the right foundation. Thank you Google/Coursera.

By Robert K

Jun 23, 2023

Great Course , great refresher on things I am familiar with and thinks I'm not , like Linux and troubleshooting

By Prazath J

Mar 18, 2023

I really like the way the course is setup. Google Coursera uses the best learning method to encourage students.

By AbdurRafay Q

Mar 16, 2023

Best course to start the certification as it gives the basic foundations in a very fast-paced yet accurate way.

By Gregory B

Feb 1, 2023

This course was very interesting. It was very interactive and gave a good overview of IT Support Fundamentals.

By Oyebanji J

Dec 6, 2022

I am transitioning to IT and I can boldly say this is the best course to start with; its simple and interesting

By Mark C

Nov 19, 2022

Other than a couple of quizes that had Russian language instructions I found the course to be very informative.

By Seth J P

Sep 12, 2022

This course was amazing and helpfully in so many ways as I start my new path towards IT tech and so much more.

By Adonys B L

Jul 7, 2022

Muy buen curso, se aprenden muchas cosas nuevas, incluso para personas que ya tiene experiencia como IT Support

By Asha V

Jun 30, 2022

I am very happy that i have completed this course. The subject are very intersting and very easy to understand.

By Nand L

Apr 11, 2022

Very effactive , attractive and learning this course provided by Google. I feel very happy and learn more thing

By Lazaro Z

Apr 5, 2022

This course it's awesome, even when is only the fundamentals, teach me a lot of informations that I didn't knew

By Wondwosen E

Apr 2, 2022

Fantastic two weeks. Acquired a lot of information that helps the next journey. Thank You MN DEED and Coursera.

By solomon b

Jan 23, 2022

I Have learnt lot in this course and I am very happy to get profession IT certificate from Google and Coursera.

By Luqman A F

Jan 16, 2022

very good explanation and easy to understand. increasingly interested in studying IT Support in the next course

By Ondieki R B

Jan 10, 2022

The Course is of Great help with knowledge on how to solve technical and non-technical problems in the IT field

By Keon R

Jan 1, 2022

really enjoyed this course very easy going with a lot of good useful information. very happy I took this course