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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
161,407 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 27, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

RK

Sep 12, 2020

Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!

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7251 - 7275 of 10,000 Reviews for Technical Support Fundamentals

By Rafal

Aug 30, 2024

In general, the curse is really good but designed for a person that is starting without any prior knowledge of IT

By Ejii E

May 5, 2024

This course is so amazing, and big thank you to Google for the financial aid, i really appreciate the opportunity

By Ahjza H

May 5, 2024

Very informative, and easy to follow along and understand without too many issues regarding video quality and CC.

By Michael B

Apr 29, 2024

This training is definitely top notch, in preparing you for computer user support roles, like help desk and more.

By Vincent C

Apr 22, 2024

Enjoyed this course. Put plenty of time into learning the material and came out knowing more than when I started.

By Ruben O

Feb 28, 2024

Great beginner course for those starting out in their IT career or those who just want a refresher on the basics!

By Guy B

Oct 3, 2023

A really good start point to IT support covering the basics and setting up nicely for the rest of the certificate

By moneekaparvathy j

Aug 4, 2023

This course helped me to refresh all the fundamental topics I have learnt 12 years back when I started my career.

By Behrooz S

Jul 7, 2023

Great course! Really helped me gain fundamental knowledge of how computer works and how it might break some time.

By Muhammad F

May 1, 2023

It was a good course for me I learned many things from this course I appreciate the whole team for this course,

By Christian C

Apr 12, 2023

A well-paced course on the basic concepts encompassing IT and a great start to expanding upon computer knowledge.

By Noman R

Feb 23, 2023

It was a wonderful journey for me , I have learned a lot from this course by the help of highly sincere professor

By Andrew G N

Jan 6, 2023

This course has the best lectures and amazing practical in the qwiklabs. I really enjoyed practical in Linux OS.

By Sharod P

Dec 3, 2022

Great insight to how you should approach IT this will be a foundation for all who choose to go into the IT Field

By Luis S

Nov 17, 2022

Started with minimal knowledge in the IT department and left feeling more confident in pursuing a career in tech.

By Deleted A

Oct 14, 2022

This course was very informative and motivating. Thanks Google and Coursera for putting this materials together.

By Abdulkarim Z

Sep 25, 2022

GCC IT Support Academy Rapido. this was the greatest course I have ever taken. I learned a lot of things about IT

By Leonardo V

Sep 19, 2022

Great initial course in getting you a bit more familiar with what you'd encounter in the field. totally worth it

By Khanday J

Aug 2, 2022

This course is really interested one, you have a lot of things here to learn and gain knowledge from the scratch.

By Usman A S

Jul 7, 2022

I loved it! It was great experience to learn the fundamentals of Technical Support and it cleared many questions!

By Terri F

Jun 4, 2022

Short and sweet segments. Down to earth, real people explaining relevant topics in every day language. Thank you!

By Nazif K

Apr 8, 2022

it was a great course well organised and very flexible for any one to learn even without a prior knowledge in IT

By NIRMALA B L

Feb 6, 2022

it's was good i learn so many thing i just love thise course thank you for given such information,tq very much

By BENEDICTA F

Jan 17, 2022

Amazing. It made me even hungrier for technological knowledge than I anticipated. I am glad to have started this.