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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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6676 - 6700 of 10,000 Reviews for Technical Support Fundamentals

By Diego A

Nov 15, 2020

Excellent. I learned many things and was surprised by others. I really want to continue improving myself in IT support.

By Evelyn M

Nov 7, 2020

This is a very good introduction to the computer. Its much easier to now understand the different aspects of computers

By Pamela M

Nov 2, 2020

very nice course for people that has absolutely no idea about computers, very well made and the teachers are very nice.

By Buğra A

Oct 14, 2020

I am so happy that I completed first part of this course. Because my teachers work in Google :) It gives me confidence.

By Deleted A

Oct 4, 2020

I must say this course was quite informative, fun and worthwhile! It was easy to follow and I have come away enriched.

By Akkala A

Sep 25, 2020

It is really helping for the ongoing students who aspire to become IT specialists and also to those who seek knowledge.

By Chris W

Sep 8, 2020

This course is fun and super informative so far. I didn't realize how much I actually knew about the subject until now.

By رامى ا

Sep 7, 2020

سعيد جداً بحصولي علي هذه الشهادة وفخورجداً

اعترف انني واجهتني بعض المشاكل لكن الاجتهاد والمراجعة هي السبيل لنيل الشهادة

By Alex M

Aug 31, 2020

This course was extremely helpful! It's a great way to introduce the fundamentals of technology. I highly recommend it!

By DrG

Aug 31, 2020

Definitely worth the time and effort for anyone interested in learning more about IT. Looking forward to learning more.

By Estrella M

Aug 4, 2020

The best introductory course you can take. Everything very weel explained, a good pace. Thanks!!! I have learned a lot!

By Rebeca C

Jul 27, 2020

This course provides a nice foundation for understanding the world of IT and I look forward to the courses that follow.

By Tedd R

Jul 22, 2020

High recommend. Taught me the basics and I am someone who is a beginner with no knowledge. You should definitely do it.

By SHUBHAM K S

Jul 17, 2020

Really helpful in getting to know the Basics and Fundamentals of the Digital world we all have been encapsulated today.

By Johnny

Jul 16, 2020

Good course for learning the basics. May have been a little remedial for me, but it would be very good for someone new.

By VISHWANATH D B

Jul 16, 2020

A great course to learn the fundamentals of IT, especially from the real professionals and that makes it even beautiful

By Jasaw K

Jul 15, 2020

This course is great for everyone. It contains useful information and is a good foundation for anyone interested in IT.

By Leticia S

Jul 2, 2020

This course has given me the opportunity to see what exactly I want to pursue and IT is what I will like to advance in.

By Sebastian J

Jun 20, 2020

Awesome beginning to the fundamentals required to move forward. The instructors are simply the best there ever existed.

By JOSUE R M

Jun 19, 2020

The videos are detailed, the readings are quite focused and the labs indicate a step by step that is difficult to miss.

By Nikhita M

Jun 12, 2020

very interesting and well explained by the professionals, easy to grasp & the assignments make it even more interesting

By Corey A

Jun 5, 2020

It was a good course with a lot of basic information to get started in the IT field. I look forward to the next course.

By Veronica R

Jun 1, 2020

I know very little about IT support and technology in general and this was an excellent introduction to the world of IT

By LAKSHMI S H S

May 20, 2020

Thank you soo much for the course and I wish many other people like me ,willing to learn gain a lot through this course

By Anuj J

May 19, 2020

This course is very good and i learned lot of things that i didn't know. Thanks Google and Coursera for this knowledge.