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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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6626 - 6650 of 10,000 Reviews for Technical Support Fundamentals

By Lauren D

Mar 12, 2020

This was a very educational experience and I am so glad I took the time to learn more about technology and how it works.

By Kevin R

Mar 9, 2020

This course was amazing! It was well paced, easy to understand, and helped bolster my confidence in learning new skills!

By Duane C

Jan 1, 2020

This program is exciting, fun and yes challenging at times. I feel my footing grow an look forward to our future growth.

By Nithin G K

Dec 2, 2019

The fundamental from a very scratch are being described here.Take this course you will definetly find it worth your fee.

By Damion B

Jun 30, 2019

Speechless, I would like to learn how to design the back-end staff like the web application and remote virtual machine.

By Deleted A

Mar 28, 2019

Very well course for the newcomers to It world.It's a little boring the presentantions from experts but very intersting.

By Rachel B

Dec 20, 2018

Very concise and inviting for all levels - either a beginning tutorial, or a quick refresher. Captivating and engaging!

By Adrian F

Aug 6, 2018

Loved the format for this course! I highly recommend taking Google's IT course compared to going to traditional college!

By Umar A B

Apr 8, 2018

one of the best and easiest way to learn about how technology evolve and how computer calculate , store and process data

By Richard W N

Mar 29, 2018

Excellent beginning course for the IT Support Professional Certification program. Good information and fantastic tools.

By David G

Mar 4, 2018

This course is well done and teaches the basics and beyond for new, hopeful and established members of the IT community.

By MUHAMMAD H

Sep 5, 2024

i am feeling very happy after completing this course. thanks to all of my instructors who teach me during this course.

By Pedro S

Aug 3, 2024

It's a worthwhile experience, made concept i thought to be difficult easy. now i cant wait to dive into the world of IT

By Olatayo P

Nov 3, 2023

Its been a whole new amazing experience for me and trust me its worth every effort put in! Thank you for the privilege.

By Freddy M

Sep 6, 2023

Muy agradecido con todo el equipo de capacitadores de Google por compartir su conocimiento y experiencia en este curso.

By Wasiu A A

Jun 8, 2023

The course is informative and highly educative. I will recommend it for anyone wanting to build capacity in IT support.

By Anil A C

Jun 1, 2023

it was one of the most straight forward course i have ever taken, it is easy and friendly interaction with the lectures

By Amy P

May 27, 2023

This is a good course with great information on fundamentals. I appreciated learning such a broad range of information.

By Vitaliy G

Apr 13, 2023

This course offers a fundamental knowledge about IT support specialist. That is only trampoline to start in field o IT.

By Stephen B

Mar 24, 2023

Great course well worth the investment. Very polished and professional. Everything you'd expect from Google and More!!

By Mohammed H

Feb 15, 2023

it was fun learning all this from scratch i enjoyed the videos and instructors was really friendly my favorite is Marti

By Oluwasola A

Oct 24, 2022

The course is very insighful and beginner friendly. I'll recommend it for anyone just starting out in the world of IT.

By Surekha N

Sep 30, 2022

These are the basic fundamentals which helps you have strong knowledge on computers which helps in future IT industry.

By Hector M

Sep 30, 2022

Easy understanding of the fundamentals of computer networking and the internet. Each instructor gives a great lecture.

By Harshnarayan S

Sep 26, 2022

Throughly enjoyed the course for its structure and easy. It made me more confident about aspects which I already knew.