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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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6551 - 6575 of 10,000 Reviews for Technical Support Fundamentals

By Md. B H

May 9, 2020

I love this course. I have learned so much in-depth information which I don't know before. thank you Coursera and Google.

By Yogesh B

Apr 24, 2020

I am very excited to have a certificate from google for this course. I have gained lot of knowledge about IT fundamental.

By Travis E

Apr 7, 2020

Course was very informational. All of the googlers were very easily understood! I enjoyed learned the basic IT functions.

By Osose E O

Mar 29, 2020

This course is very educative. I recommend it for everyone that wants to into the field of IT support. Thank you coursera

By Penny H

Mar 1, 2020

Great mix of videos, discussions, quizzes and interactive quizzes (such as logging into a VM and testing out new skills).

By Brett S

Feb 16, 2020

Great course that is easy to follow. You feel ready to keep going towards the goal of becoming an IT support specialist.

By Evgeni J B

Nov 20, 2019

Great Course two introduce someone to Tech Support Fundamentals. Highly recommend for anyone who wants to enter IT field.

By Rohit K

Nov 9, 2019

Excellent fundamental course for binary operations and provide sound basic knowledge for the computer architecture layer.

By Devell T J

Oct 11, 2019

I very much so enjoyed the way the videos were produced. They were straight to the point while still covering key points.

By Enrique C G J

May 13, 2019

Excellent way to learn the fundamentals of tech support. Wish there were more lab assignments for more hands-on training.

By Stephen D M

Feb 26, 2019

Fantastic into to IT and very informative and helpful. I enjoyed this course greatly and am very excited to move forward!

By Dylan P

Jan 24, 2019

As i tech guru i thoroughly enjoyed this lesson. there was alot that i already knew but i still enjoyed it none the less.

By 김영훈

Jul 26, 2018

This is the best course that everyone can take on online and learn the fundamentals of basic IT terminology and concepts.

By Hugo A R

Jul 18, 2018

A great introduction that makes me want to learn more with checkpoints in the video that made sure i was paying attention

By Cindy S S

Mar 31, 2018

Everything in this course is explain clearly and understandable, It has good concepts and I highly recommend this course.

By Greg L

Mar 31, 2018

This is an excellent fundamental course to prepare the student for more in depth information in each specialized segment.

By Rachel G

Mar 7, 2018

A good introductory course or consolidation of many key areas of IT. Will lead on well to the rest of the specialization.

By J M

Jan 30, 2018

Virtual university style teaching with goals set out and attainable. Thank you for not scaring me off in the first week!

By Okeowo V

Oct 25, 2024

I enjoyed every step of the course outlined. It was explanatory and the hands-on project were straightforward to follow.

By Dan F

Jun 28, 2023

Great place to jump into the world of IT! This course was informative and interesting, I completed it in about 12 hours.

By Hamid H

Mar 13, 2023

This course on technical support has helped me to understand new things about dealing with computers and related things.

By Argelia M C B

Mar 12, 2023

I learned about the computer architecture and how each components works.

My favorite video was the building a computer.

By Aniefiok O

Feb 25, 2023

Technical Support Fundamentals is powerful course I ever learn.

I am very happy to complete course successful,

Thank You.

By Mohamed A M J

Sep 24, 2022

A great course to newbies who would like to step into IT or to someone who is considering a career change. I recommend.

By Ahmad A

Sep 19, 2022

this course gives you the fundamental basics of this felid, also encourage you to study more and more about technology.