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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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6601 - 6625 of 10,000 Reviews for Technical Support Fundamentals

By Jordan C

Nov 10, 2020

Did i really complete the whole course? I only finished 6 weeks so far? Please email me at Jordanbcunningham@comcast.net

By Samarthaya S

Nov 9, 2020

I had a really great experience while pursuing this course. The trainers were very efficient with their way of teaching.

By Iván N G Q

Nov 3, 2020

Excelente ejecución del curso. Material audiovisual y didáctico impecable. Transmite la cultura de excelencia de Google.

By Stephanie

Oct 20, 2020

Course was very informative and it opened my eyes to several parts of IT that I have always wanted to learn. Thank you.

By Augustus M

Oct 17, 2020

AWESOME course indeed! Great tutors and easy to follow clips. The fundamental knowledge given here is more than enough.

By Joshua B

Oct 10, 2020

This course has helped re-introduce those fundamentals from many years ago. Thank you for reinvigorating an old passion.

By Samer Y

Sep 27, 2020

I encourage everyone interested in learning about IT Technical Support, to definitely enroll into this course. Good luck

By Yasar K

Sep 16, 2020

great experience. learning online google IT with coursera may be the turning point of successful life. 5 out of 5 stars.

By Ricardo C

Sep 12, 2020

Me encanto el material de estudio, los profesores la metodología en realidad una excelente experiencia felicitaciones!!!

By Donald B

Aug 12, 2020

The instructors were very professional and informative!!!! One of the best courses offered on line. The VM was awsome!!!

By Rishi P

Aug 8, 2020

This is the best beginning anyone new to IT support could ask for. Looking forward to diving into the follow-up courses.

By Mawuli C K D

Jul 31, 2020

Very Informational. Looking forward to completing this course and welcome the world of possibilities in this IT industry

By Adrian S M

Jul 31, 2020

If you've NEVER have worked or started to look into IT, this is a very good way to start improving your knowledge from 0

By Nick H

Jul 18, 2020

Everything was presented in a way that anybody could learn. Its given me motivation to continue to learn and work at IT.

By Thilan H

Jul 16, 2020

one of the awesome online learning courses I had. I hope my other online learning course will be the same exciting ones.

By Marcus R

Jun 26, 2020

The course was very Hands-On and I received a lot of information that I feel will help me on my journey in entering I.T.

By Cristina S

Jun 16, 2020

Realmente pensé que iba a gustarme, pero de alguna manera me encantó y me atrapó y me interesa mucho seguir aprendiendo.

By kartik k

Jun 11, 2020

Improve the Id verification Process It is really a big letdown and problem for most of the people taking up this course

By Bichara S

Jun 11, 2020

Great course, all the information is concise so everybody can understand, even a person with no knowledge of technology.

By Robert M

Jun 6, 2020

Thank you for helping increase my skillset!

I knew most of this content already but I now learned how to build my own PC!

By Neha H

Jun 4, 2020

With this course, my experience has been very satisfactory. I have learned a lot and looking forward to the next module.

By Casey P

Apr 17, 2020

Really fun and engaging crash course in tech support fundamentals. I'm excited to move onto the next step with Coursera.

By Attapol K

Apr 6, 2020

I hope that this course will be more develop in my IT skill in the future. I will try to more learning in other courses.

By Deleted A

Mar 30, 2020

Very good introductory course to technical support. Well presented and organized with appropriate quizzes along the way.

By James P

Mar 17, 2020

It was very enjoyable and definitely touched on the basics that I needed to keep me interested and going in this course!