Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

Filter by:

6501 - 6525 of 10,000 Reviews for Technical Support Fundamentals

By frans a o

Aug 17, 2024

It is awesome that through this course i can understand hoe the computer works and the detail of how the networking works

By Daniel V

Mar 13, 2024

very good high-level overview of IT topics, creates a great basic understanding for those that are new to the field of IT

By Dan C F

Nov 26, 2023

Students have the opportunity to study at their own pace and become familiarized with the latest info from the IT domein.

By Anthony G

Nov 9, 2023

This course has given me more tools to use since I took the CompTIA IT Fundamentals exam. Thank you, Coursera and Google!

By Andrew Y ( T

Aug 6, 2023

This program has some great ideas. First of all, I only got the certificate in CV . But now I've got more life. a lot of!

By Joan

Jul 18, 2023

I enjoyed this course. It was a challenge getting through the networking aspect of IT, but it was fun getting through it.

By Fernando L J

Jul 6, 2023

I believe this course provided a solid foundation for the courses to follow on my way to being fully Google IT certified.

By Jay M

Jun 5, 2023

Great course!! Really helped me understand a lot of what I was already working with and opened the doors to so much more!

By Rana J Z

Apr 9, 2023

Excellent Course. Great Learning. video lectures, assesment quizes and the learning material is good. highly recommended.

By Jason S

Nov 1, 2022

This course is awesome and I learned so much as a beginner in the IT world. Definitely enjoyed this as much as you will.

By John P C

Oct 12, 2022

That is too much that I have learned. Thanks to the knowledge and learnings Google team, that was an awesome experience!

By Mohamed M

Sep 24, 2022

This course makes you want to persue career in IT support field and be helping hand to your fellow coworkers or students

By Kevin K

Sep 15, 2022

Hiighly instructive. Helps you easily comprehend things you may already know, but not as comprehensively as you thought.

By Chinmay P

Sep 12, 2022

Really good course for beginners who want to eanter into IT as a fresher. Or someone who wants to switch working into IT

By Jason T

Jun 24, 2022

verify informative would highly recommend, touches on all points from the job to customer service, interviews very cool!!

By Michael S

Jun 19, 2022

Overall a great starting course to get the fundimentals of computer knowledge and a base for work in the tecnical fields.

By Aliya J

May 30, 2022

This course was very informative and as a mother of 8 gave me the flexibility I needed to complete it. Thank You Google!

By sunday i ( s

May 3, 2022

i really enjoyed the course especially that of networking and am greatful to coursera and google for making this platform

By Jesse W

Apr 8, 2022

Very indepth . It took me from almost zero knowledg to an understanding of the fundementals in a very understandable way.

By M I

Apr 1, 2022

Ich habe die notwendigen Informationen zum IT-Support erhalten. Es gab auch gute Informationen zu Vorstellungsgesprächen.

By Shaharuddin M S

Sep 28, 2021

This is my first course and it take me a while to complete but I did it. Thank you Coursera & Google for the awesome job.

By Schi-baba W

Sep 21, 2021

This is a very well thought out course and is of immense value. All the concepts were thought well, delivery was awesome.

By Wenqi, Z

Sep 10, 2021

Easy to learn and very pragmatic! I love the courses and teachers. Thanks for providing 'Technical Support Fundamentals'.

By Kool k

Jul 29, 2021

Great course now i learn so many new ways of even helping people fixing their problem in which i learn from this cours

By Parker

Jul 22, 2021

Really enjoyed and actually learned new things. Especially when it came to Binary and Linux! Never had done those before!