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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7676 - 7700 of 10,000 Reviews for Technical Support Fundamentals

By Jeffery P

Dec 4, 2020

Very great course. I'm happy that I found a course that is a bit faster learning than traditional college.

By Samuel S

Nov 27, 2020

A little too much talking about stories and such. While amazing, the stories should be able to be skipped.

By Edward M

Nov 24, 2020

This was a great start. I definitely have lots of reading to do. I can't wait to continue on this journey!

By CMgameplays

Oct 20, 2020

This Course is Really Helpful and Informs You of Everything about Fundamentals of IT Support , I Loved it!

By Jonathon L

Oct 20, 2020

Very informative. Even though some of this (mostly the hardware) was review, I found it a nice refresher.

By Shubham N N

Sep 24, 2020

Good Course. Really helpful to know the nitty-gritty of IT and Technology. Thanks for this amazing course.

By Andre L

Sep 21, 2020

Great course for beginners to break into tech and for some to recap on good old fundamentals in the field.

By Bhargav B

Sep 14, 2020

It was good starter and It helped my enhanced my basic knowledge of computer networking and other aspects.

By Lanny R J

Sep 9, 2020

I enjoyed this course and I learned a lot. I look forward to learning more to make myself more marketable.

By Shalencia Y

Sep 5, 2020

I truly enjoyed this module and look forward to doing the next few ones and learning all there is to know.

By JOSÉ L R E

Sep 5, 2020

It was a great course and thanks to this course I was able to learn different elements of computer science

By Esnath M W

Aug 27, 2020

The course was very informative. The information was delivered in a very clear and easy way to understand.

By Louis H

Aug 26, 2020

Really enjoyed learning. The layout and design of the curriculum makes the content much less intimidating.

By Zack F

Aug 23, 2020

Perfect place to start learning about the field of IT without taking a college course and paying the fees.

By Oussama M

Aug 18, 2020

I can't even get the words do describe how amazing and simply introduced in smart way!

Thanks a lot 🙏🙏🙏

By Raphael M

Aug 18, 2020

This was a great experience getting to do practical work and learning new stuff in a short period of time.

By Satya P

Aug 12, 2020

It was fun learning from "Coursera" .If you provide a pdf notes of this course, then it will be great help

By Gabriel k o

Aug 3, 2020

I had in-depth knowledge into the field of support from the hardware to the software components of the job

By Brizna I V P

Jul 23, 2020

Es corto, conciso, muy bien explicado, sólo se tratan conceptos principales pero es perfecto para iniciar.

By Suleiman S S M

Jul 14, 2020

It is really a very useful course, thank you everyone who is responsible for this course, thank you Google

By Piyali D

Jul 4, 2020

I have really enjoyed this course........ It was really helpful to brush up the skills... :) Thanks Google

By ATHARVA D

Jun 8, 2020

The course clears all the basics of IT which will prove really helpful for those who are new to the field.

By DADI H

Jun 1, 2020

Good course for beginners to learn most of fundamentals or basics of computer, networking and programming.

By Deleted A

May 31, 2020

J'aime ce cours car il m'a donné un aperçu et une compréhension des aspects fondamentaux de l'informatique

By Soniya S K

May 24, 2020

Excellent delivery in short time with the great knowledge

Thanks to all lovely tutors and experiences

😊😊😊