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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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6876 - 6900 of 10,000 Reviews for Technical Support Fundamentals

By Ajan T

Mar 11, 2022

I'm very glad to be a part of the Technical Support Fundamentals Course Completion.

Thanks for the financial support.

By josue

Jan 27, 2022

This has been a very interesting first course. I learned a lot I didn't know about It and I'm excited to learn more.

By Oscar T

Jan 3, 2022

I had plenty of fun and hard work put into learning the role of an IT worker can do and hope to continue my journey.

By Robert C

Aug 17, 2021

Great overview of the components to IT Support. Good instructors that made understanding the course material easier.

By Ahsanul I

Jul 20, 2021

It has been a nice experience learning about the basic elements and terminologies about a computer. I enjoyed a lot.

By Daniel M B

Jul 18, 2021

The course is great and filled with lots of helpful resources, the tutors are awesome as well, thumbs up to you guys

By Anne E

Jul 14, 2021

Really enjoyed this course. Was a fantastic introduction to IT, and I am looking forward to starting my next course.

By Stephanie V

Jun 30, 2021

Thank you so much for the tools, the information, the learning and the advices you brought to this course!

Blessings!

By Alexandra C

May 22, 2021

very interesting course. I have learned so far a lot with just the fundamentals of IT. I am excited to keep learning

By Bhavya K G

Apr 28, 2021

There should be some live event where we can also share the information what we learn and in perks Work with Google.

By Nathan M

Apr 8, 2021

Very accessible and the information was presented in a way that was conducive to learning and retention. Well done!

By Tatyana M

Apr 6, 2021

Really great at teaching and deeply explaining important aspects of skills needed to become an IT support specialist

By Priscilla O

Mar 24, 2021

I basically knew much of the course already but this was a good refresher. Looking forward to a higher level of IT.

By Akeeal M

Feb 25, 2021

Great course to get you started into IT Support as it looks like it's one of the footsteps to get into the industry.

By VIXXstuck

Jan 28, 2021

This course is EXTREMELY helpful and I love how it doesn't penalize you for any mistakes like the CompTIA cert test.

By sabry s

Jan 10, 2021

a superb basic course for someone completely new to IT. great platform to jump off for the rest of the certification

By Vincent P V I

Jan 6, 2021

What a great introduction into the world of IT. Truly filled in some gas on knowledge that had. Truly recommended.

By Tweet

Dec 26, 2020

Great course for fundamental IT support information and lays the foundation for the next classes.

Thanks to everyone.

By Adam L

Dec 16, 2020

Well put together course, perfect for someone with basic computer skills to start their journey to an IT profession.

By Rafiqul S

Dec 13, 2020

It was a great experience learning with google and the trainer keep it very easy and simple to understand the course

By Ahmad J R

Nov 30, 2020

saya sengat senang sekali melewati ini semua. dan ilmunya sangat bermanfaat sekali untuk saya. terima kasih Coursera

By Melake M

Nov 23, 2020

Technical support fundamental is very good for beginners, you can learn more about what and how computer is working.

By Akweshi E S K

Nov 6, 2020

The videos were very educative. The presenters provided precise and concise material that was easily understandable.

By Myra C

Oct 12, 2020

Very easy to follow. Instructions were straightforward. VM takes a little bit to download. Enjoyed the course al lot

By يحيى م م

Sep 30, 2020

كانت دورة رائعة. لقد تعلمت الكثير من الأشياء واكتشفت أنني بدأت للتو. شكرا لك كورسيرا. شكرا لك جوجل لمنحي هذه الفرصة.