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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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6451 - 6475 of 10,000 Reviews for Technical Support Fundamentals

By Moses K W

Nov 24, 2021

The course is very well detailed, interesting tutors. I am learning so many new things about IT and great customer service

By Cahlil T

Nov 6, 2021

This is a getting step into the door of IT. I learned, refreshed and strengthen my knowledge on everything in this course.

By Paul W C

Oct 20, 2021

I've enjoyed the whole course from beginning to end. Thank you so much for teaching me well and giving me the opportunity.

By ramy a

Oct 11, 2021

As an IT graduate this course is really spectacular I learn a lot and and reviewed my skills and what needs to be improved

By Ray G

Sep 23, 2021

Well balanced course. Love the labs. Quizzes could be a bit more challenging, but I'm sure they will be in later courses.

By Ron R

Aug 8, 2021

As i am new to this industry this first course help me to understand the fundamental building blocks of IT and computers

By Subrina M

Aug 2, 2021

Its Excellent course. I learnt lot of things basic. Thanks google to arrange this course.

Please send to my certificate .

By Angel R

Jul 25, 2021

Amazing amount of knowledge crammed into this course, very great course for someone who is trying to start a career in IT.

By YURI N

Apr 22, 2021

It was a great course, I had a lot of fun throughout all the programs! Thank you so much for everyone to make this course!

By ANASTASHA K

Apr 19, 2021

It was a great time learning with you guys, I was able to learn more from what I am taught in class. I am really grateful.

By Francis P

Apr 4, 2021

Its the first training course that i saw that dealt with difficult situations not just the technical aspect of IT support.

By Emmanuel E

Mar 15, 2021

Learnt a lot about what computers are, how they came about and what or how far they can go in helping with our daily lives

By Refilwe B

Mar 14, 2021

great experience i would like to continue with the IT course and am looking forward to working as a IT support specialist.

By Deleted A

Mar 9, 2021

I Love this course. Very good instructors and experienced too. They really did well in explaining and passing on knowledge

By BLADIMIR D

Feb 28, 2021

i found the explanations very easy to understand, it made me even more interested in learning and exited about the future.

By Rawiah I M

Feb 9, 2021

It was great course , i never thought i would learn this amount of things from it.. we do really appreciate this hard work

By Ivony A

Feb 3, 2021

This was just what it said it was a technical Support Fundamental course. I learned a lot and greatly enjoyed the process.

By Michael M

Jan 25, 2021

Excellent introduction into IT, especially for someone whose forgotten a lot or never learned much about it to begin with.

By Irfan H

Dec 29, 2020

Its a beaning level course and help a lot of learn for new things. I am thankful coursera for this offer of certification.

By Oriyomi L A

Dec 4, 2020

The Course is very ok. It is also a very good start for anybody that requires fundamental skill in Information Technology.

By Kalani D

Nov 5, 2020

I enjoyed this very much, because it helped me to put many of the pieces I've known together in an efficient way. Thanks.

By Jose C (

Nov 3, 2020

Excellent course, I really love that I could learn a lot of things in the IT field and I can apply them to my current job

By APPULAL P S

Oct 20, 2020

The course is highly recommended, mainly because it's so informative and will gain additional skills for an IT job seeker.

By Juan R N I

Oct 5, 2020

It was very informative, and easy to understand. I would highly recommend this to anyone wanting to get into the IT field.

By BRAULIO M V

Aug 12, 2020

Increible este curso. Me dió el ánimo para seguir adelante con los otros cursos. Mi sueño es trabajar algun dia en Google.