SD
May 15, 2020
I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!
SS
Feb 3, 2022
Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
By Luis F F M
•Sep 27, 2022
A good mix between refreshing of the base concepts and interview/customer support skills, even for those who already know.
By huu h n
•Sep 10, 2022
This course provides very details about technical and a lot of really useful advice for trouble shooting in the real life.
By Farkhanda M A
•Jul 12, 2022
great course prefer everyone to take it, because it gives alot of information to new comes who doesn't have any background
By Coach W
•May 7, 2022
The course was very well explained thank you to all the Google Experts that gave a helping hand. Thank you again so much .
By Joshua A
•May 5, 2022
highly educative and easy to understand lectures, I am so happy obtaining my certificate in Technical Support Fundamentals.
By Alfredo R
•May 4, 2022
Great introductory course. Presentations are well organized and beautifully explained. Can't wait to continue on this path.
By Benito V
•Apr 8, 2022
Its a great introduction to the I.T field, for those who are unaware of the internals and externals of the computing world.
By Neil T
•Jan 2, 2022
This was a good layout of the fundamentals of Technical Support. Now I'm excited to get into the deeper technical support.
By Andres E
•Oct 4, 2021
I found it interesting, the last part of how we can interact with the user. We definitely need a lot of patience sometimes.
By James S A N
•Sep 15, 2021
Very accessible information. Well suited to working parents who don't have big blocks of time to sit at a device and work.
By Abraham A S
•Aug 8, 2021
The Certificate could have said "credited Course" instead of non-credit. Then the certificate value would be more valuable.
By Adam F
•Aug 2, 2021
Was very helpful enjoyed every moment of the course would recommend to anyone wanting to learn it will absolutely help you.
By Jonathan L R
•Jul 8, 2021
I thought this was a good basis for starting with a program of this nature. I learned a lot in regards to basic operations.
By Clinton S
•Jul 1, 2021
Great for a refresher and for newcomers who wishes to enter the IT field. Information was both new and refreshing to learn.
By Shareq
•Apr 18, 2021
It was an fantastic Journey, and I think you guys are making an history and its pleasure to be a part of it as a student !!
By Anu H
•Apr 14, 2021
Thank you! Very well built course. Clear structure, encouraging knowledgeable lecturers. I liked being part of this course.
By David W
•Mar 22, 2021
Good Experience. Provides a lot of information to become proficient in IT support. Absolutely worth the time and effort.
By Alfian A H
•Mar 11, 2021
Very good course. It teaches you the fundamental in IT. Especially working with hardware and installing OS you use everyday
By Robi G
•Jan 31, 2021
I really enjoyed study with Coursera, the course I followed was very easy to understand and very well explained.
Thank you!
By Brenda G G
•Dec 15, 2020
That's a great course. It made me learn new things, remember skills that I've learned some years ago and improve my skills.
By Andrew L
•Nov 30, 2020
This course is an incredible introduction or even a refresher for people interested in Information Technology at any level.
By Garland T W
•Nov 23, 2020
This course really opened my mind to the wonderful world of computers and all the many things spinning in the IT universe.
By TechZite G
•Nov 18, 2020
That's a good and interesting course from Google bringing forward with the help of Coursera. Thank you Google and Coursera.
By Mehmet B O
•Oct 29, 2020
First online course that I accomplished. Thanks to all the instructors and contributors. Enjoyable, instructive experience.
By Carlos A V M
•Oct 27, 2020
Muy contento de tomar este curso. Los mentores son excelentes, tienen la habilidad de hacerlo ver todo muy fácil y simple.