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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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6326 - 6350 of 10,000 Reviews for Technical Support Fundamentals

By NOVITA A

Feb 23, 2021

good course. just in one course i can learn about troubleshooting, customer service, software hardware, networking and etc.

By Hardik Z

Jan 31, 2021

One of the Best course !! It starts from scratch for students to learn every fundamental that they need to use in Daily life

By Kenxy V

Dec 26, 2020

This training is really great. The facilitators messages about their endeavor into IT is highly overwhelming and propelling.

By john r

Dec 18, 2020

I really enjoyed this course content and all of the instructors, it made me want to keep going and finish the whole program.

By Farina J G

Dec 4, 2020

Un curso maravilloso! Da información actualizada con contenidos fáciles de aprender y reforzados con evaluaciones sumativas.

By Nadini R

Oct 27, 2020

This course is great..I am looking forward to do other courses as well.

Thank you Google and all the instructors taught us..

By C. S

Sep 24, 2020

Great for a refresher and if you berely getting your feet wet it gives you more than enough information to get you going. :)

By Latifat L

Aug 17, 2020

I really learnt what I used to think was difficult. All thanks to Coursera for giving me the previlege to acquire new skills

By Adamu s

Aug 9, 2020

The is very interesting,I enjoyed every session of the course. I can get a certificate for the technical support fundamental

By Deleted A

Jul 28, 2020

Its was a convenient way to learn tech support. I feel like I gained much knowledge without stessing myself over. I tried IT

By Jebora B

Jul 28, 2020

This is the first step but not the last step in advancing my skills and knowledge this was a good beginner course thank you.

By Jigme W

Jul 24, 2020

I learned a lot beyond my expectation. Thank you all to all lectures of Technical Support Fundamentals.

Thank you once again.

By Thainara G d A

Jul 20, 2020

O curso é ótimo !! E o certificado pelo Google tem uma grande importância nas seleções para o mercado de trabalho.

Obrigada.

By qasim s

Jul 10, 2020

this course is awesome. i highly recommend it for beginners who are dreaming about it field as a first place to get started.

By Kele M

Jun 26, 2020

This taught me a lot I didn't know that much about computers. I'm always looking forward to learning new things and growing.

By sanjay T h 8 d

Jun 24, 2020

I learned so much information about it software and hard ware and operating systems and much more thank you so much coursera

By Wendy Y

Jun 9, 2020

I have learned so much and I feel like I am learning a secret skill. I am really enjoying myself. I cannot wait to continue.

By MD F H

Jun 8, 2020

Passionate about IT this course understand me to learn more about Techical support fundamental, Thank you Google & coursera.

By Mauliola W

Jun 4, 2020

Absolutely a great learning tool! Wonderful content that has inspired me to learn more and want to keep learning! Thank you!

By Eric O C

Apr 27, 2020

Very well explained videos. The way that this course is narrated is very interesting. I never I felt bored threw the course.

By Jim H

Apr 2, 2020

Excellent introduction to IT-related systems. This is an especially great course for those completely new to IT like myself.

By Giancarlo O

Mar 25, 2020

This is a fun course. Even though I know most of the things discussed here but it gave a new perspective to a lot of things.

By chetan s

Feb 17, 2020

its been a wonderful experience in learning this course thank you for giving this valuble opertunity in learning this course

By MOHAMMED A

Feb 16, 2020

Difficult to understand at first, especially Linux

But with constant attempts, this was successfully accomplished

thank you

By Edgar A H R

Feb 15, 2020

Muy buen curso fue entretenido tuve algunas pequeñas dificultades pero nada que no se pueda solucionar excelente informacion