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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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5926 - 5950 of 10,000 Reviews for Technical Support Fundamentals

By Israaeel H

Oct 6, 2021

My review is that before this course i knew nothing about IT AND WAS SCARED of this course support but now i have a passion for IT

By Jayson C

Oct 5, 2021

It was a great course to learn the foundations of information technology and the many aspects of a computer, components, and such.

By Yvonne S

Sep 19, 2021

This was a very nice course. I learned so much and it is good for somebody that has no knowledge the information is so accessible.

By YUSSIF A

Sep 18, 2021

TECHNICAL SUPPORT FUNDAMENTALS IS REALLY A COURSE WHICH HAS GIVEN ME THE CONFIDENCE THAT, I CAN PURSUE IT AS A NEW AREA OF STUDY.

By Maria P

Aug 16, 2021

This course felt like a fresh start! I leaned so much basic stuff that I know I will use in any IT job I will want to follow next.

By Martin C

Aug 11, 2021

Excellent course for IT introduction, I was able to learn a lot of new information that will help me on this new career.

Thank you,

By William S

Jun 7, 2021

I absolutely love how the information is taught. Its very interactive and engaging. I never felt like i was in a boring classroom.

By ali a e

Jun 5, 2021

i enjoyed this course. i got a lot of knowledge got introduced to the basics of the field of IT. also the instructors were amazing

By Joel G

May 20, 2021

Muchas gracias ante todo por la dedicación por trasmitir y empaquetar de una manera cronológicamente simple y entendible. Gracias!

By Roshan M

May 9, 2021

A beautiful course with interesting activities and clear explanations. It has helped me in diving deep into the world of computers

By Tejaswini C

May 2, 2021

I ENJOYED THIS COURSE A LOT. COURSE IS VERY INTERESTING TAUGHT ME MANY PRACTICAL REAL WORLD SITUATIONS. IT IMPROVED MY KNOWLEDGE.

By Carlos A R A

Apr 28, 2021

It's a great way to start off. It provides with enough information to get acquainted with the industry in order to continue going.

By samarjeet s

Apr 9, 2021

I love this course its toooo amazing. you are gonna learn many great things from great peoples.

go for it without a second thought.

By LAM K F

Mar 9, 2021

Learn about different areas of IT, like computer hardware, the internet, computer software, troubleshooting, and customer service.

By Aqilarik N

Mar 1, 2021

The explanation of each instructor was easy to understand. Many very useful tips to apply in a career as an IT Support Specialist!

By Kushal B

Feb 14, 2021

This course gave me some good leads on how to approach users in everyday life and how to further enhance my skills in the IT field

By Donald C I

Jan 18, 2021

Great course to get started. Learning the fundamentals will allow you to jumpstart your career in whatever you choose to do in IT.

By Rijin J

Oct 21, 2020

This course was really awesome for me i enjoyed and learned a lot of new things , i am sure it will be very helpful for my future

By Seth M

Oct 6, 2020

I would definitely recommend this course to anyone with a curiosity or passion for IT. The instruction was personable yet concise.

By Shabi A

Oct 5, 2020

I like this course very much everything which is taught in this course was awsome and how to setup the modules was very impressive

By John V

Sep 2, 2020

This is a very good intro for the course especially for people like me who are new to tech and would like to shift to this course.

By Michael J N

Aug 26, 2020

I learned alot, taking the classes have really opened my eyes to all the branches of IT and technical Support.

Thank you so much!.

By Marcos S

Aug 22, 2020

This is a great course if you're new to computers and networking. Enjoyed the refresher and will continue building my skill level.

By Hans b c

Aug 11, 2020

Buen curso para retomar conceptos un poco olvidados si tienes cierto nivel y ademas buen punto de partida para principiantes en IT

By Maxime T

Jul 30, 2020

this course really open your eyes to the new technology word.

it is precise and clear and easy to grasp in short video by experts.