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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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5851 - 5875 of 10,000 Reviews for Technical Support Fundamentals

By Jay P

Aug 15, 2023

Amazing and informative course! 10/10 would recommend for users that need a refresher or individuals that are completely new to IT!

By Carlos D

May 25, 2023

Lots of topics covered and very important. They invite you to become a self learner, which is also important in these areas of work

By Haider A

Apr 23, 2023

This a great course for everyone who wants to get started in the IT field. Google is just amazing in content creation for students.

By sathish T

Jan 2, 2023

This is by far the most wonderful course I have taken. I wish to get deeper into it. And looking forward to land in a decent career

By Ajimul H

Dec 16, 2022

This course is very excellent... to know more about Computer fundamental and technical points.. thank you for providing the course.

By Daria B

Aug 29, 2022

Great course on IT support fundamentals! It really provokes interest and curiosity in IT and helps to learn things in a smooth way.

By Garrett J

Aug 25, 2022

This course gave me a grasp on the fundamentals of IT, I will be recommending it to everyone I know looking to get into the field.

By nadiya k

Aug 19, 2022

this course is awesome and very informative. the instructors are excellent and their method of presenting the lesons is very good.

By Jorge B P

Jul 23, 2022

This course was well designed and it really help me to understand the role of a technical IT support specialist.

Great job Google...

By ZayVon J

May 25, 2022

This was my first IT class I've taken since high school and I'm so so so happy to be able to add this to my resume. Awesome course!

By ABDULLAHI Y R

May 17, 2022

I really appreate the effort of Coursera and my colleque for supporting and making this course an easy one from start to compliton

By Cherinte G D

May 10, 2022

I am very grateful for the lesson I get from different Technical support staff who are competent and resourceful. Thank you so much

By Meleji K

Dec 11, 2021

The course in very powerful for gaining more technical experience in ICT support for the battement of customer satisfaction during.

By Elizabeth W

Jul 11, 2021

Great beginner-friendly course that teaches a solid foundation in software, hardware, networking and trouble-shooting fundamentals.

By Karen S

Jun 24, 2021

Confusing, exciting and very knowledgeable! Just when I thought I didn't get it, it was explained in a different way. Great course!

By Michelle

Jun 14, 2021

A really great course for a beginner like me! I learned a lot. I really enjoyed learning how computers work and how to build them.

By Bachar A

Apr 17, 2021

was great and good idea to let any one looking to great his education in technology specialist specialy in this program was assume.

By Samuel O

Feb 15, 2021

Technical Support Fundamentals course is understandable to learn online, having nice learning environment.

Thanks to google coursera

By Randall S

Feb 9, 2021

Enjoyed taking the course. Its hard for me to stay engaged for a lot of things but this course was well designed to keep me focused

By Sayak C

Jan 27, 2021

Excellent but only for those who are absolute beginners and have no passing familiarity whatsoever with computer technology and IT.

By Oratile M

Dec 15, 2020

Qwiklabs were the most interesting part of the course and I learned a lot about troubleshooting, customer service and documentation

By John B

Dec 1, 2020

Excellent presentation, great knowledge skills acquired and it is the first one which actually made sense in each and every lesson.

By Brian H

Nov 24, 2020

It was great! This course set me up for success and I cant wait to keep learning about the IT field and everything it has to offer.

By Grisha T

Nov 16, 2020

This is a very comprehensive and helpful course that covers a wide variety of introductory fundamental concepts in the world of IT.

By Dacely R

Oct 29, 2020

Very informative for someone who is starting out on their IT career. Knowledge obtained on this course would go a longggggg way. :D