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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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6026 - 6050 of 10,000 Reviews for Technical Support Fundamentals

By Vernardo S

Mar 5, 2020

Easy, simple Course that does a really good job explaining basic Computer functions that never felt overwhelming. I do recommend.

By Justin Y

Feb 2, 2020

Its great to find material that I can learn, most of the other stuff I've tried is much to confusing but the course is wonderful.

By Im D

Nov 21, 2019

Very interesting course!! One of the most interesting of all that I went through on this site! I will continue to study with you!

By Dagim T

Jun 26, 2019

This course has taught me a lot. The presentation and projects which are designed to help practice as a IT tech was really great.

By Deleted A

May 30, 2019

the way sir teached amazing and the very great thing is he taught each lesson in very basic and very well manner thank you sir!!!

By NORMAN R D

Mar 21, 2019

loved the way... you walked me through putting the computer together... very easy going... you almost don't notice the brain dump

By Andrianantenaina F M R

Sep 17, 2018

Very clear and well explained with an overview and we can draw in our mind the big picture of what we can expect from the course.

By C. P D

Jul 31, 2018

I am enjoying the course - the lessons are not too long and are all on point - I have recommended the program to several friends.

By Daniel C

Jun 18, 2018

Really helpful especially the customer service part. It helps in a lot of situations out there even when you are on a non IT job.

By Kwame'n

Jun 6, 2018

I'm very confident that if I continue this program I can expect to have a secure job. Thank you Google for offering this program!

By Marcos A M

Apr 15, 2018

Super grateful and excited. This is phenomenal and loaded with tons of good stuff. Excellent source of knowledge about computers.

By Kennedi Y

Mar 12, 2018

The course was great! being a true beginner, I feel the modules were detailed but not overwhelming. So glad I am on this journey!

By Christopher W

Mar 5, 2018

This course did an excellent job of laying some essential groundwork for future courses while also being useful in its own right.

By René V

Feb 25, 2018

Google, You're the best. Why you take so time to do this course. Can you make cheaper. Python please, make a python course later.

By David A

Jun 6, 2024

Un curso muy entendible, con profesionales que te ayudan a alcanzar tu mayor conocimiento sobre la actual demanda que nos rodea.

By Michał B

Feb 21, 2024

Great experience learning with google, full VM infrastructure to learn, automated test of yours exercises. Best of the bests !!!

By Animesh B

Aug 3, 2023

Amazing content and hands on labs going to boom ones confident.

Beginner friendly. One should enroll if they are new to IT field.

By Mufassir A

Jul 12, 2023

Wow, there was so much to revise and learn. I really enjoyed the course and I am excited to learn the next course. Thanks Google

By TOSIN P

Apr 5, 2023

I am glad I took this course. It is well packed and I recommend it for anyone out there starting out in the field of IT support.

By Raed E

Jan 5, 2023

I really appreciate the huge effort you made to produce one of the most important courses that you have to take its certificate!

By Syed S N

Oct 23, 2022

The instructors were friendly, the notes were concise and easy to understand. This will be vital to my life. Thank you so much.

By MamaD R

Oct 15, 2022

it was fun and enjoyable. all the instructor were good at teaching the course, thanks a lot it was helpful and i learned a lot.

By Muresan N A

Oct 11, 2022

I leraned a lot of things about software, networking, instaling wondow/linux, trobleshotting, interview. I recomanded Coursera.

By Barusch S

Jan 22, 2022

Detailed content by industry professionals, delivered in an engaging format allowing me to learn and retain all the information.

By Yi H T

Sep 22, 2021

A fairly simple course yet packed with essential fundamental knowledge required for your path towards becoming an IT specialist!