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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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5801 - 5825 of 10,000 Reviews for Technical Support Fundamentals

By Jessielle R

Mar 25, 2023

This is very helpful. It explains the very basic fundamentals of IT to have a background and idea before pursuing Technical Support.

By Ammar A

Feb 14, 2023

it was very useful for me, i learned and i enjoyed during this course. Thank you for everyone who are participate to set this course

By Jake R

Feb 13, 2023

This is an excellent course to gain a foundation into IT. I highly recommend it if you have an interest in tech and problem solving.

By Muhammad Y

Sep 8, 2022

v v v v v v v v v v v gooood platform to learn at home in any time.and very helpfull to achive the your future goals.

thanks Coursera

By shahrukh f

Jul 17, 2022

Going through this course was eye opener. I learn so much from this course but i amn't stopping here. I like go through IT Analyist

By Julia V

Jun 7, 2022

Great fundamental knowlege to expose you to new field. I would like to continue with this cert's next parts and work on other certs.

By Muhotasim A

Mar 27, 2022

This was a great course that introduced me to all the fundamental concepts of IT in a manner that filled out all my conceptual gaps.

By The L o S & J

Mar 17, 2022

Great course, was able to work full-time and complete the first course. Ultimately, I actually learned and can't wait to learn more!

By Aramis B

Jan 19, 2022

Great Content, Amazing class. Wish there was a way to save alot of the important information in one specific area other than "notes"

By SOKUNBI I A

Jan 10, 2022

It's a great experience learning IT through this great course. It is not only an eye opener but a great way to start a career in IT.

By Maria d C L O D

Jan 4, 2022

I liked very much! very clear and easy to follow specially for someone like me that starts from scratch and wants to change careers!

By Allan M

Dec 22, 2021

Es un curso en el cual te enseña los principios básicos para luego llevarte por el camino hacia una hermosa carrera, muy recomendado

By Mohammed S A

Oct 6, 2021

It is an very good course, giving you all the basic knowledge and helps you out to figure out how to become an IT support specialist

By Alexander R

Sep 17, 2021

GREAT! i had such a great time learnign and this is my first time taking an online course! i truly enjoyed it! cant wait to do more

By Fr. F A

Jun 24, 2021

The course will kick-start you to study more. It was a fun learning experience. The platform for learning was interactive. Good job.

By Brandon Q

Jun 1, 2021

love the course very informational. this is the only course I can actually sit through and pay attention, that's everyone's problem.

By Soledad P

May 5, 2021

Lo que mas me gusto del curso fue que sin darte cuenta vas incorporando el conocimiento y la manera en la que formulan los ejemplos.

By Phillip B

May 3, 2021

Not bad at all, took about 8 days total with being in the military, but it was totally self-paced. Its amazing how organized this is

By Justin W

Apr 12, 2021

This Is a very helpful course which effectively and efficiently covers the basics which are necessary for getting Into the IT field.

By Ender B

Mar 13, 2021

It has been very useful for me. I compiled my disorganized information and collected it. Thank you instructors and Thank you Google.

By Shamim M

Dec 23, 2020

It was my first online self paced course which I really enjoyed. I love this course material which is really helpful for my carrier.

By Hilaire S

Nov 9, 2020

An amazing course to encourage students, educators, librarians, and many others to improve their foundational technology skill-sets!

By Rex C

Oct 28, 2020

I enjoy taking the lab resources and applying the course methodology. I hope that you have more course to offer in the near future.

By Katherine R

Oct 27, 2020

Great content! This course touched base on the necessary things one needs to learn if you'd like to pursue a career in Tech Support.

By Makasi P K

Sep 6, 2020

The course was very helpful and enjoying.I would recommend this course to everyone.I am very happy to get a certificate from google.