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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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5901 - 5925 of 10,000 Reviews for Technical Support Fundamentals

By William S L

Feb 6, 2018

Very good information and easy to learn even if experience is limited. Great general knowledge on the basics of how computers work.

By Matthew W D

Jan 28, 2018

The course is presented in an easy to follow and understand format and gave you all the tools needed to complete the required work.

By Miguel Á D D

Oct 9, 2024

Excelente curso donde puedes aprender todos los fundamentos del soporte técnico de la mano de los mejores profesionales de Google.

By Bhuvan C

Aug 24, 2024

This Course covers Everyting needed for having the fundamental understanding of computer and its system without any complications.

By Christopher W

Jun 18, 2024

This helps with at least gaining knowledge when it comes to Google IT and while its not CompTia its a foot in the door for Google.

By Farooq I

Jun 15, 2024

This course gives a wide overview of technical world and I loved it. All the Google instructors are super nice and great teachers.

By Idrissi M

Mar 2, 2024

I enjoyed the course and felt it was easy to follow. The videos provided a great way to learn, not isolating the info to text only

By Darius N

Sep 11, 2023

This course really means everything to me

Thank you coursera thank you google for this great opportunity,

I'm sincerely grateful.

By Deepika A

Aug 23, 2023

Great experience in learning fundamentals on technical support, materials provided are very useful. Looking forward to learn more.

By Onyedikachi G

Aug 1, 2023

I really love this course. The concept a well explained in details with assessments to measure your understanding. Nice one Google

By Nuno S (

Jul 6, 2023

Very good introductory course for IT, mostly for beginners but still a good reading for the experienced or reminder. Recommended.

By Deleted A

Apr 15, 2023

Great course, I would say it needs better content on building your pc with a more robust and complete simulator like Test Out has.

By Erik P

Jan 8, 2023

Very basic information on IT, however, if your completely new to the field this is an excellent start in understanding what it is.

By GOLDEN S

Oct 3, 2022

This lessons are very useful for me. It help me how to speak on people, build my confidance, and prepare myself as an it support.

By ScShepard

Sep 24, 2022

I understood all the information in this class. I am thankful that options like this are avalible for anyone to take advantage of.

By Albary Z

Sep 11, 2022

Awsome course! for starting a career with some or with no experience at all. Great teachers with good understanding explanations.

By Alie K

Aug 16, 2022

I have learned a lot of fundamental technical concepts and I storngly belive that these concepts will help greatly in the future.

By Jay T

Jul 26, 2022

i like the way it is structured to give you breaks . Meaning it is broken up in manageable time slot for you to consume and think.

By Aaron H

Jun 19, 2022

Very solid course that kept my ADHD mind engaged and am hungry to learn more and for giving me a sense of directiong in my future.

By Gentjan T

May 15, 2022

Beautiful first course, very very detailed and straight to the point. I learned quite a lot and looking forward to the next course

By Surbhi S B

May 5, 2022

This is a great course . I learned lots of new things inthis course . this course made for every one for beginer to advanced level

By Giovanni F

Mar 6, 2022

A lot of helpful information here and the videos also help out with understanding further what the lesson is attempting to potray.

By Tejas B

Feb 4, 2022

Thanks for share step by step knowledge for IT Support. It will really help to grow in corporate life.

Thanks for all your guidance

By Paolo A

Jan 24, 2022

Really well laid out, the lectures were well put together and not patronizing for someone new to computers, thoroughly enjoyed it.

By Patr?cija J

Nov 25, 2021

I loved this course - everything was well explained and gave lots of information as well as the opportunity to learn more myself.