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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,886 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

KH

Apr 29, 2022

I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

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8976 - 9000 of 10,000 Reviews for Technical Support Fundamentals

By Bradley V

Nov 6, 2021

Great coverage for someone who is willing to learn the basics and fundamentals of IT Support.

By Hector B

Oct 25, 2021

es completamente basico, pero para incursionar en el ramo, esta muy completo, me gusto mucho.

By Denny L

Sep 16, 2021

This course is great for beginners and persons who are interested in recertifying themselves.

By Zili Y

Aug 30, 2021

The course is excellent ! I do have many of experiences, but I learned more from this course!

By Wasif E

Aug 15, 2021

This course should be the OFFICIAL STARTING POINT of IT for everyone. Such an awesome course.

By Nathan Z

Aug 3, 2021

This is a great course to get you started in understanding IT and how to find a career in it.

By SANGYAL S

Jul 24, 2021

I have learnt in school and important stuff for all people of professionals to normal people.

By Daniel M

Jun 17, 2021

bastante fundamental, basico pero cubre todo lo necesario para empezar con lo mas entretenido

By Shelby G

May 31, 2021

I really liked this course and I'm grateful for the instructors putting the content together.

By Castro K A

Apr 21, 2021

it is a great opportunity to learn with you. Very convenient, practical and essay to practice

By Van J A

Apr 16, 2021

This course will give you confidence and challenge your critical thinking! kodus to the team!

By Nolan L

Apr 12, 2021

Very responsive and educational. This helps to set the building blocks for technical support.

By Adam R

Apr 3, 2021

Content is easy to digest and information is presented in a way to easily take notes as well.

By Kapua I

Feb 26, 2021

Really concise and interesting. had me thinking about what I wanted to go into further depth.

By Tyler V T

Feb 23, 2021

The course was great and engaging. It makes me look forward to leaning from the next courses.

By Mark g

Dec 22, 2020

Awesome learning it was good refresher on some of the chapters. Very well thought out course.

By Alvin K

Dec 16, 2020

The course was prepared for a learner to easily understand and be able to complete the course

By V F

Dec 6, 2020

Great starting point for someone who is not familiar with computers and/or technical support.

By Jeisson G R

Nov 25, 2020

Para las personas que estamos desempleadas deberían ser todos los cursos de google gratuitos.

By Israel R Z C

Nov 25, 2020

Great Course!! I love the way that was presented, I have a better understanding of IT things.

By Andre S

Oct 6, 2020

I thought this was a very informative beginners course, a great "Welcome to IT" introduction.

By עומר נ

Sep 29, 2020

this course gives you the basics of IT in a friendly way. i enjoyed learning with this course

By sathya s

Sep 29, 2020

I'am really thankful to the coursera for giving me this course for free and lift up my career

By Christopher F

Sep 16, 2020

The course was paced well and a good mix of video instruction with reading and some lab work.

By Noel B

Sep 16, 2020

Really thorough sessions of the fundamentals regarding modern computer hardware and software.