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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
161,461 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JO

Dec 7, 2022

Such an interesting course. The course materials and videos are all easy to understand and explanatory. I learnt a lot which would add value to my career, and I will make good use of this opportunity.

JC

Mar 11, 2024

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

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8876 - 8900 of 10,000 Reviews for Technical Support Fundamentals

By allan d d

Apr 19, 2020

I liked this course a lot was a great brush up on things learned before as well as some new info

By Nadieh F

Mar 23, 2020

Very interesting course and gives you a great start to know more about technology and computers.

By Thomas S

Jan 22, 2020

Overall the course has been great. I hope that there is a lot more to learn in the coming weeks.

By LEE W H

Jan 1, 2020

The course is good, but there are some parts that the transcripts are different from the videos.

By Gabriel P

Dec 18, 2019

Really good class. I learned a lot of new things about IT Support that I didn't expect to learn.

By johan p

Dec 6, 2019

I think the class taught me a lot about different subjects that i haven't had much contact with.

By samuel m

Dec 3, 2019

This course is the beginning of an IT lime light for me and i will purse this career to the end.

By Alexander G

Nov 24, 2019

Good anchor to get attention and clear some blind spots for those who are looking into the field

By Simon D A

Nov 10, 2019

It was refreshing to go over all these fundamentals in readiness for the exciting learning ahead

By Fernando G

Nov 2, 2019

Awesome, easy to use and understand basic IT concepts. Will Recommend to interested individuals.

By Salvador F V

Oct 22, 2019

it was awesome. I learned a lot, it definitely made me more interested to pursue a career in IT.

By Zak R

Sep 14, 2019

I enjoyed the course. The peanut butter and jelly test was surprisingly difficult but i had fun.

By Sol M G

Jul 12, 2019

The course platform is good. You will enjoy learning even if you have a little background in IT.

By Charles N

Jul 5, 2019

I enjoyed this course and have recommended it to several people wishing to make a career change.

By Johnathan R

Dec 15, 2018

I love this course, best experience and easy to understand. I’m glad my wife told me about this.

By Roxanne M

Aug 27, 2018

Great course. A series of short clips that are engaging, loaded with information, and fun facts.

By Alexandro d S s

Mar 7, 2018

Love taking this course, I have learned a lot, simple things does make the difference.

thank you.

By Ty'Shad S

Mar 2, 2018

This course was very informative and helpful with learning the fundamentals of IT Support tasks.

By Charlton P

Feb 16, 2018

Great beginner course! Looking forward to the next IT course in the IT Support Specialist series

By Filip G

Sep 3, 2025

It is really enjoyable course. Videos, interactions and assignments are very well done and fun.

By ivan p

Aug 29, 2025

Obtuve muchos conocimientos que no tenia y descubri funcionamientos que siempre quise aprender.

By sevket y

Apr 13, 2025

This is really helpful to understand the IT enivronment. Thanks for all who have contributions.

By abdullah m

Oct 30, 2024

thank you for this interesting course . But is there a certificate for this part of the course?

By Joseph M

Oct 17, 2024

A very informative and helpful course for me and for those who are new or not familiar to tech.

By Roberto S L P

Apr 12, 2024

Excelent expirience, I encourage everyone to take this course to get started in the world of IT