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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
161,461 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JO

Dec 7, 2022

Such an interesting course. The course materials and videos are all easy to understand and explanatory. I learnt a lot which would add value to my career, and I will make good use of this opportunity.

JC

Mar 11, 2024

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

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8951 - 8975 of 10,000 Reviews for Technical Support Fundamentals

By Ashlee C B

Mar 12, 2021

I enjoyed learning more about myself, as I learned so much about a new opportunity. Thank you!

By michael s

Feb 24, 2021

great introductory course and it wasnt to overwhelming. I am looking forward to learning more.

By Nathan S

Jan 2, 2021

This was a great refresher for me and even brought me up to date with new systems and software.

By Budi H G

Dec 20, 2020

Recommended course. This is amazing to always find or learning something new every single day.

By Donovan O G

Dec 4, 2020

It’s my first certificate with google and I’m feeling so well, cause I learned so much. Thanks.

By Miguel A A Y A

Nov 20, 2020

Muy buen curso, para llevar a cabo en el mundo de la tecnología, lo más básico pero desafiante.

By Ridwan C @ H C

Nov 18, 2020

Awesome course, must-have for those who have limited knowledge of the www and the network world

By Mike H

Nov 6, 2020

Great introduction to IT for those not familiar with basics, great refresher for those who are.

By Esteban S

Nov 6, 2020

Muy buen curso. Introductorio en todos los aspectos pero muestra muy bien lo que es soporte IT.

By Paul H

Oct 26, 2020

Awesome training, thank you. The instructors made this course great and it was time well spent!

By JAVIER H

Oct 20, 2020

For everybody who wants to understand the world of computers, this is the right place to start.

By Fritz N

Oct 12, 2020

I love this course.

Thank you Google and Thanks to coursera that help me discover these courses!

By Wilson A R B

Sep 28, 2020

new communication skills, command console management, networking knowledge that I did not know.

By Brian N

Sep 12, 2020

I loved the whole course and the how the topics were explained and taught. Thank you very much.

By Ian K

Sep 7, 2020

Really amazing course,its insightful,fun and really engaging,it makes you want to learn all day

By Warrens R

Sep 3, 2020

I have almost no experience in the IT world and this course has taught me more than i expected.

By Shefeena y

Aug 28, 2020

just loved the instructors,the way they took the class and all. Was really interesting as well.

By saddam h

Aug 28, 2020

it's a great course to start with for any one who want to get in the IT field , very simplified

By Seedantha W

Aug 24, 2020

This is a great course. Well balanced topics and it is so easy to understand. Thank You GOOGLE.

By KAMALA S R

Aug 23, 2020

Really this course is amazing and best platform to learn many things about IT.Thank you so much

By Enrique H P

Aug 23, 2020

Muy buen curso, explica todo lo que necesitas saber al ser un soporte tecnico. y muy detallado.

By Josbek K Q

Aug 16, 2020

Fantastic experience. I'm very grateful for this content and the educational material provided.

By Josh R

Aug 16, 2020

Excellent course. Thank you to all instructors and looking forward to the rest of the material!

By Theodore L

Aug 10, 2020

Very effective. Super practical. Totally met me where i was at in that i didn't know much, lol.

By Muhammad O A

Aug 8, 2020

This course went through everything but not in too much detail, perfect for a beginners course.