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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

DT

Aug 30, 2020

I enjoy this course and highly recommend it to students with now prior experience in the IT area. I also recommend this course to students who are returning to the IT area and need a freshener course.

PL

Aug 1, 2020

excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations

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8951 - 8975 of 10,000 Reviews for Technical Support Fundamentals

By SABBAR A

Nov 25, 2022

Its an amazing experience and my first ever online learning course. Thanks coursera & Google

By William H

Nov 21, 2022

I didn't know I could learn so much in such little time. Great content. Thank you so much.

By binta o

Oct 26, 2022

AMAZING. VERY EASY TO UNDERSTAND AND BEGINNER-FRIENDLY. I WILL RECOMEND THIS COURSE ANY DAY

By Stefan N

Oct 22, 2022

It was just great and easy to understand the concepts due to the explanation of the experts.

By Babatunde D S

Oct 13, 2022

Very good. The videos and the transcripts helped. The hands-on, practicals too really helped.

By Alex K

Oct 13, 2022

Its a very good course it has taught me alot ,i love It and the topics were well presented .

By Ronald J

Oct 10, 2022

This was an excellent Intruduction to the IT Field coming from a computer science graduate!!

By Bill K

Oct 6, 2022

Course was great and I believe the skills got will impact my career. Thanx Google & Coursera

By Jazmin R

Oct 2, 2022

Some of the videos on USB conversions have the wrong math but, everything else is wonderful.

By Aaron W

Oct 1, 2022

Labs were really impressive and I felt like I had stepped into the role of an IT Specialist!

By M H R H

Oct 1, 2022

Really I have received many basic information from these lesson on Technical Fundamental ...

By Gagandeep A

Sep 16, 2022

Amazing - Finished in 7 days but I already knew 90 percent of the stuff taught in this course

By Tim S

Aug 22, 2022

Great course for beginners and helped me refresh a few things pertaining to customer support.

By Nayeem A J

Jul 15, 2022

A course that provides basic fundamental knowledge about Technical aspects of Computer system

By Luis D R J

Jul 10, 2022

excelente curso, me gusto mucho que sea tan dinamico y los maestros son muy buenos explicando

By Дарья Г

Apr 26, 2022

Thank you for everything! I liked it very much. I have learned so much and I am so gratefull!

By Brandon J

Apr 6, 2022

Great base Learning some of it goes deeper then surface level great entry level start into IT

By Munashe A

Mar 23, 2022

Awesome, great course, instructutors are friendly, easy going and clear in their explanations

By affan a

Mar 1, 2022

This was Amazing. I learn a lot. This is an amazing course to kick start your career in IT .

By ALFIAN D B N

Feb 5, 2022

this is the most of understandeable course about it support specialist and of course its free

By wadlin d

Jan 19, 2022

Course is great for beginners like myself wanting to learn IT from the ground up. Five Stars.

By Jacob T

Jan 19, 2022

Great beginner course, really helps you understand the information to start your career in it

By Jacob A

Jan 5, 2022

The course provides a good foundation and basic knowledge for students interested in IT work.

By Andreas B

Dec 26, 2021

This was a great course. I learned so much. It piqued my interest and drove me to learn more.

By Radhika P

Dec 25, 2021

Interesting course, useful for beginners like me to get an understanding of IT support roles