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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,886 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

KH

Apr 29, 2022

I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

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9026 - 9050 of 10,000 Reviews for Technical Support Fundamentals

By Miguel H V

Oct 15, 2024

Excellent intro, it when over a lot of stuff I didn't know and made it feel very accessible.

By Nikki S

Jul 17, 2024

The course was very easy to follow and learn from! I have recommended this course to others.

By Timofii V

Jun 24, 2024

good course. I finished quickly because I skipped many of the videos, and just did the tests

By James L

Feb 7, 2024

I have a very basic knowledge of IT and this course taught me more than I expected to learn!

By Damee D O

Jan 24, 2024

The course content lecturing style of lecturer and material provided are inspiring thank you

By Nelida M

Jan 18, 2024

This course was a great overview of IT fundamentals, especially for ones that are new to it.

By Lori “ H G

Oct 31, 2023

This is the beginning of my tech journey and I feel like it is a great course to start with.

By Tshepang M

Jul 27, 2023

super informative, great teachers, a purely wonderful experience for those who love to learn

By cabdinuur m

Jul 13, 2023

thank for google it support really i learned about computer skills and have same good skills

By Krishna M P

Jun 26, 2023

I'm very happy to inform you I'm learning a lot form Coursera Technical course fundamentals.

By Chhunchhieng B

Jun 18, 2023

The course is well prepared and straight to points I can learn a lot and understand clearly.

By SAHATHAT Y

Jun 14, 2023

I like this practice because use to real customer and technical expert for enchant my skills

By Brinny C

Apr 14, 2023

Accessible and thorough overview of modern computer hardware, software, and troubleshooting.

By Wei C S

Feb 23, 2023

It is really funny and easy to learn.(( I was a MIS student and learn this course for review

By Ishmael R

Jan 5, 2023

Wish I'd been aware of this course before I started technical support. It would have helped.

By Aarinola O

Oct 28, 2022

Awesome course and very informative with easy basic language to explain the big termilogies

By Mbonimpa P P

Oct 3, 2022

I learned a lot in common, I am loving every minute of studying, these lectures are amazing

By Jason F

Sep 6, 2022

Great course and very informative! I loved the presentation of information and labs as well.

By BUNMI S

Sep 5, 2022

It's been an amazing journey so far.

Thank you for this great insight to achieve a new skill.

By Hafiz S u R

Aug 20, 2022

It was really a good course content to learn about the computers in ternally and externally.

By Jerry W J

Aug 18, 2022

Terrific beginner course. Teaches you all the basics. Very comprehensive and easy to follow.

By Ifeoma C

Aug 12, 2022

Am so glad for haven be among the people that are opportune to undergo this great IT Support

By Yovbasar Y

Jul 28, 2022

I have enjoyed this course. Even though it is for beginners, it was still very informative.

By Lucanes S

Jun 30, 2022

Wonderful course! I learned quite a few new concepts that will help me during my IT journey.

By Abhishek C B

Jun 6, 2022

I Earned more and more skills through this course thank you for giving this course ,coursera