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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,886 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

KH

Apr 29, 2022

I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

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9051 - 9075 of 10,000 Reviews for Technical Support Fundamentals

By LOUIS o

Jun 2, 2022

both the course and the instructors are wonderful people with vast knowledge and experience

By Tammsha R

May 30, 2022

I loved it. I look forward to taking more courses in IT to continue to build more knowledge.

By Tshepo T

Apr 1, 2022

Everything I leard is well tecnical support fundamentals is international technical skills .

By Sunny Y

Mar 31, 2022

very nice course, well explained everything and now i am even more interested in technology.

By Preston R J

Mar 2, 2022

Really good course for brand new individuals. It was also a nice refresher of things for me.

By Mave K A

Jan 30, 2022

Very Informative. The information is presented in a very good was to absorb and follow along

By Josh D

Dec 22, 2021

This was sooooo much fun! I really learned a lot of information and I will be learning more.

By Sarani J

Nov 30, 2021

I learned a lot of things I didn't know even though I had a familiarity with these concepts.

By Divyesh M

Nov 8, 2021

It may be boring in the beginning, but more deeper you go to the course. You will learn lot.

By Rahul V

Nov 1, 2021

awesome for me to learn the fundamentals of layers more curiou to learn all these in details

By Steve G

Sep 4, 2021

Just a good IT beginner course to start your career. Easy to understand and not dry content.

By Obiaozu K

Aug 25, 2021

The course was superb and the instructors did a great work. so much enjoyed all the contents

By Jorge M

Aug 15, 2021

In this course the elements that are really used in the daily work of technology are taught.

By Ezekiel A O

Aug 15, 2021

This course was well designed and structured to deliver an onsite experience for the student

By Myrin A

Aug 12, 2021

The way the information is literally broken down into pieces, it is impossible to not grasp.

By Angelo T

Jul 11, 2021

It opened my mind again. This was a refreshers course for me, a good course for IT beginners

By citizen z

Jul 7, 2021

its really something it will give you a big start specially if you have no background on it

By karen L c

Jun 23, 2021

I enjoyed this course so much, I learned things that I didn't even imagine existed. Thanks !

By Dawn C

Jun 18, 2021

A lot of information all compacted and taught in a way that is easy to understand and learn.

By Collins B

Apr 24, 2021

I went through the Google IT Support certificate program with so much ease and satisfaction.

By Hima D

Apr 17, 2021

good course but my certificate is not shown my name correct and i want change my name please

By Oisharjo I

Apr 14, 2021

Very effective course.but when i write my response before,it might not working.its felt bad.

By Shaela M

Mar 29, 2021

Everything about this course was so helpful, I'm very excited about the rest of the courses!

By Brynne C

Mar 27, 2021

Gives you a really good overview. A good foundation for some serious support when you begin.

By Josh H

Mar 25, 2021

This is a great course for those with little to no knowledge of technology and the IT field!