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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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6051 - 6075 of 10,000 Reviews for Technical Support Fundamentals

By Curtis E

Aug 20, 2021

Excellent course! Breaks it down nicely even to the most novince individual. Instructors did a great job of explaining concepts!

By Paul

Jul 2, 2021

A very good starter course into the world of IT. I found it easy to work through and an excellent foundation of the basics of IT

By J R

May 28, 2021

I thought i knew a lot about technology until i took this course. I learned a lot of new and interesting things in this course.

By Joseph D

Apr 7, 2021

everything in regards to the course was great but my name is not correctly spelled on the certificate Joseph Anthony Dillulio jr

By AL B

Mar 28, 2021

As a beginner in the world of I.T I feel the course gives you a good basic foundation on what's is needed to get started in I.T.

By Rebecca L

Mar 3, 2021

Thank you for the accessible introduction into IT fundamentals. Looking forward to the rest of the courses in the complete cert.

By Robert V H

Feb 15, 2021

Very nice material and serves as an overview of IT support, along with the methodology of future coursework. Highly recommended.

By Alhaji J

Nov 29, 2020

Earning my certificate through IT has changed my technical knowledge of computer technology.

"You will never know, until you try"

By Jesus R

Nov 23, 2020

I learned a lot and this course has actually been very inspiring to me. I definitely think this is something i want to get into.

By Dheeraj G

Nov 18, 2020

very easy learning like even no IT person can do this course, small quizzes, practical and easy browsing makes it user friendly.

By Joseph “ G

Nov 10, 2020

This course is great for beginners!!! I cannot wait to get into the next course and continue learning more about the IT field!!!

By Mohd F S

Oct 31, 2020

A first good course to step in if you are really want to further your knowledge in any career in computer cloud and networking

By Nathan H

Oct 24, 2020

It was very educational and lif changing and very ineresting to see and undrestand how these machines we work with everyday work

By Shreya S

Oct 15, 2020

THANK YOU TO ALL THE TEAM AND THE EXTRAORDINARY MENTORS.

I GAINED SO MUCH KNOWLEDGE AND THE WAY OF TEACHING WAS REALLY IMPRESIVE.

By luis m e

Oct 8, 2020

Information technologies allow us to break down the barriers to learning, and to overcome ourselves personally and academically.

By Falguni W

Oct 1, 2020

This is the best course to learn about the technical fundamentals of IT support. I learnt many new chapters and it's super easy.

By Liyanagama, P

Oct 1, 2020

Great course with lot of valuable content. This course give a full insight towards the present IT world and how the things work.

By MAMTA L

Sep 24, 2020

I learned many things that a beginner show know and within just a couple of days. I would like to have Google IT support courses

By Sajia A

Sep 18, 2020

Learn a lot about IT and so much confusion has cleared up. Thank you GOOGLE and also all the Instructors. JUST LOVE THIS COURSE.

By ABEL A

Sep 9, 2020

Very interesting course and also expose to IT. The instructors are exceptional in teaching and manner of delivering the lecture.

By Joshua A

Aug 30, 2020

Very solid IT background fundamentals. A must access course for any entry level level person interested in working in IT support

By Jason A

Aug 29, 2020

This course was very informative and motivated me to want to learn more. A perfect way to start down the path into an IT career.

By Shari B

Aug 23, 2020

I thoroughly enjoyed this course. I found it to be easy enough to keep me motivated, and difficult enough to keep me interested.

By Sophia L

Aug 18, 2020

A great basic course to get into IT. It prepares you for an entry level job and is a good fundamental course for most tech jobs.

By Amitabh

Jul 10, 2020

I loved this course very much!!! I learned every technical details from this course. I really appreciate this course contents :)