It was really thorough and easy to follow. Its gotten me super excited for what comes next. I'm really thankful to all the instructors

I thought this was a very good course. I got alot out of it and it was exactly the basics of technical support. It was very insightful

Great cource for bignners ,Easy to understand and a good refresher for those who have been in to IT , the material was well presented.

Sensational course worth doing, I already have experience in the area but you always learn something new. prep time is not wasted time!

It was great experience to learn from this course it cover all importand basic and I am going forward for next course. thanks coursera.

This course opened my eyes up in the IT field. I've learned many new things thanks to this lesson, will forever remember vthis moment.

Thanks a lot Coursera. This course was realy useful for me and I have lernt various subjects.

I also apriciate you for finantial aid.

I struggled with some parts of the course, but I also learned a lot. I'm excited to continue my Journey to becoming an IT Support Tech.

This course was very well laid out and the staff teaching are phenomenal at getting the material across as well as keep it interesting.

good platform to work on and learn all about the IT Support and be able to utiles the tools that i have been given for my future career

Technical support fundamental open my eye to the complete process of IT support and the need to understand what our customer needs are.

Well that's a great course to lay your foundation in IT fundamentals. The best part of the course is interactive quizzes and assignment

An excellent course for learning the basics of an IT specialist. Interesting teachers and easy-to-understand teaching material. Thanks!

Excellent introduction to IT. Even someone with no prior knowledge or use of computer would be intrigued. Thanks to all the instructors

this course was really enrichening, i would really recommend this course to my colleages so they can improve their professional career.

Very good and interactive course. It does not get boring. I can definitely recommend it. I am looking forward to start the next course.

Good way to learn some basic stuff about Technical and IT Support Professional Thanks PSDF for Providing this type of platform to learn

This is a very insightful and impactful course. It's a wonderful eye opener. It's worth spending every bit of time that is required on.

This was an awesome journey of learning, I would definitely recommend the learning experience . A thorough and layman term explanation.

A good and solid understanding of the basics of IT and Terms. I was really happy to see that Linux was used in this introductory course

This course is very well constructed and it covers every part of IT. The best thing was working on the labs. It was very much exciting.

The course is very well structured and cover all the IT fundamentals aspects. The lecturers communicate and explain things beautifully.

I love this course as it taught me so much. Love all the trainers, they were amazing. This is one course that I would recommend to all.

a great fundamental step in moving toward a career in IT. Especially if you have little to no experience with computers and networking.

I can see IBM have put a lot of effort in the course content. I will recommend to those who like to work as IT Support for this course.