TR
May 12, 2020
Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.
HM
Dec 27, 2021
This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.
By Yittle H
•May 2, 2020
Loved this course and how all the basics are covered for IT beginners. Looking forward with the next step in the process of my IT career.
By Muhammad M
•Apr 19, 2020
i feeling so grateful i will thankful to google and coursera that they design such a beautiful course and very basic module of the course
By Matthew R
•Apr 13, 2020
Nice! Feels good to finish! I really liked the class. I have many years experience and I learned new things!! Very glad I took the class.
By Koby Y
•Mar 9, 2020
I learned a ton of new information. It was really refreshing to receive all this information, and then apply it to real-world situations.
By Michael S
•Mar 8, 2020
Seems to be a pretty good intro course to get anyone into the suject matter, but definitely not as exhaustive and rigorous as CompTIA A+.
By Justin J
•Feb 3, 2020
I wish there was more exercises with Bash, but overall a great course. Getting hands on and remoting into a VM was the best part of it!!!
By Loreto L G M
•Dec 24, 2019
The course really gave me the knowledge of what an IT Support Specialist should know and what they will be doing on the day to day basis.
By Eric T
•Aug 12, 2019
I felt that this course was very very detailed and descriptive and did a lot in helping understand the basics of what it is that IT does.
By William S
•Apr 15, 2019
Very nice course that will give you great fundamental of what IT is all about, not only technical but soft skills that is very demanding.
By Sampson F
•May 29, 2018
Thankfully it seems that I already knew this, but it did teach me a few more things and give me a different and more in depth view on it.
By Srinivas M
•Feb 26, 2018
Excellent course
I learn all the fundamental concepts of Computer hardware, networking, operating systems, security, troubleshooting etc.
By William A C
•Feb 23, 2018
Very good course for IT Technical Support Fundamentals. I would recommend this course for anyone thinking about getting into IT Support.
By Daniel R
•Feb 19, 2018
This course does a great job with introducing people to tech support and makes them feel welcome to the field. Very informative and fun.
By David B
•Jan 26, 2018
Better than I expected! It was well thought out, organized and a great way to kick off the series of courses necessary for certification.
By Brandon H
•Jun 11, 2025
It covers the basics to get a understanding of what Information Technology is. You gain a new level of knowledge wanting to learn more!!
By Raisul I
•Dec 15, 2024
It was great learning fundamentals of technical support. Though it was foundational, but it was quite professional and fully explained .
By Terry E
•Dec 13, 2024
Informative for a beginner like myself. I don’t believe this alone is going to get you a job but for sure a step in the right direction.
By Jayy G
•Sep 23, 2024
All the instructors were great at teaching the respective IT modules and breaking it down to where anyone can pick it up and understand!
By Rodolfo H J
•Jun 2, 2024
Very informative. I went through it to refresh my knowledge. It was a fun experience relearning stuff that would otherwise be forgotten.
By Deleted A
•Mar 17, 2024
I enjoyed that it catered to my learning needs, I learn best hands on and I was able to learn doing just that with hands on practical's.
By Rita R
•Feb 29, 2024
Finally done Thank you. I give *****. The course helped me to learn new skills, and the Help support was very accommodating and helpful.
By Jaywant S
•Oct 13, 2023
Coursera is a legit and a well-renowned platform that offers high-quality courses, specializations and degree programs. Really I like it
By Carlos S
•Jun 23, 2023
Was really helpful and exciting whole the time spent on it, really thanks to Google I'm really improving my IT skills and knowledge too.
By Stone C
•Jun 18, 2023
Very informative and well formatted and well paced. Great intro to IT fundamentals. Can't wait to continue with the rest of the courses!
By David R
•Feb 8, 2023
Great crosssection of materials covered and breadth of instructors who are informative at an introductory level in each of their fields.