As an IT support, i really think this is a great course to start, it was even good for me to refresh the basics yo don't use each day. :)

It was great to attend this course. Thank you for the positive and supportive attitude from the speakers. It was good to learn like that.

This was an excellent course! The course design as well as the content was all very clean and made it extremely easy to learn IT Support.

Great entry course! I entered with little to no knowledge of the IT world and this course was an amazing and well informative first step.

This was an excellent primer course well suited for beginners and a great refresher before tackling more difficult courses in the series.

I enjoyed it, I learned a lot, some tests were easy, others were a bit difficult. Overall, it was a great learning experience. Thank you!

I liked this course and enjoyed the overview of all the different aspects that IT support encompasses. I look forward to the next course.

Very Informative and helpful for non IT colleagues. I recommend this course for everyone interested to take up Google IT Support courses.

The course was a real eye opener into the world of IT Support. It's given me a foundation to build on to become an IT Support specialist.

This course was a great introduction to IT and was actually very well-paced and setup with quick pop quizzes to reinforce learning topics

Very good course. I have learnt lot of information about Internet, operating systems, Networking concepts and troubleshooting techniques.

Amazing program, hope they can Add up more detailed technology Content so that freshers can Catch up as easily as its described, perfect.

Excelente curso, muito didático, que permite que qualquer pessoa que não seja da área de informática acompanhe o curso com tranquilidade.

Really great course for IT support fundamentals I look forward to using this in my first of many IT certifications. Next one is Comp TIA.

This course is one of the most organized course on Coursera. Its a fundamental course. Next courses in this certificate will be exciting.

Experiencia interactiva, moderna, que te anima a continuar aprendiendo, dándote seguridad para ser capaz de hacer un buen soporte técnico

This course is well organized and taught by experienced teachers using combinations of the best teaching methods for any kind of learner.

Es un buen curso para iniciar con el soporte de TI, te brinda las nociones básicas para empezar en este fascinante mundo de la tecnología

The Arabic language is not found in all the videos..I hope that in the next session the Arabic language will be present in all the videos

Simplesmente incrível, o curso me proporcionou uma base muito estável sobre diversos conteúdos abordados no dia a dia de um técnico em TI

This is a really great starting point for people who are interested in understanding what part of the IT industry they may wan to pursue.

Very informative and accessible. My only issue was with the Qwiklab accessibility but besides this, this course was a great introduction.

Excelente curso de entrada, permite apreciar a qué se está ingresando y por ende deja decidir si es lo que uno quiere hacer en el futuro.

It was awesome. I learned a lot of new things in this course. This course has helped me a lot in learning about troubleshooting problems.