Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
AW
May 27, 2023
Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.
RK
Sep 12, 2020
Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!
7976 - 8000 of 10,000 Reviews for Technical Support Fundamentals
By Deleted A
•Oct 2, 2019
Some glitches with completed portions, you have to reload them sometimes. At least in the Chrome browser.
By Michelle M
•Mar 18, 2019
This is a great Introductory IT course. It has a lot of beneficial information and is easy to understand.
By LFTP
•Mar 14, 2019
Loved this course. Designed very well and I had fun doing it. Cant wait for my next course with you guys.
By Lance J
•Dec 20, 2018
The quality was outstanding, and having the modules split up into small chunks made it easily digestible.
By Luis V S
•Oct 29, 2018
This course is going to open a door a I was so long wishing for. I am so happy to reaching one of dreams
By Kevin P
•Mar 4, 2018
Overall I loved this course. It was great learning straight from the insights of actual experts for once.
By ARNALDO J A
•Feb 26, 2018
Awesome Course! I'm glad to be a part of this great community of IT learners. Thanks GOOGLE and COURSERA!
By Aaron M H
•Feb 12, 2018
I had a lot of fun. The labs sometimes took forever to update or grade. But it all worked out in the end.
By Miguel C
•Feb 1, 2018
This course was great. I enjoyed every topic. I'm looking forward to the remaining courses in this track.
By Al M
•Jan 23, 2018
I thought this course did a great job of introducing what IT support is. Each section was easy to follow.
By MARCOS I A R
•Mar 20, 2025
Ótimo curso, ajudará demais no meu estágio escolar, e também no estudo total sobre T.I. Gostei bastante.
By Jeraldinne
•Jan 24, 2025
Curso muy completo para iniciar en el área de la informática, totalmente recomendado si quieres empezar.
By Mohamed J A N
•Feb 26, 2024
It was amazing experience me, anyone trying to enter this field of study apply now don't miss the chance
By Salvador G
•Feb 25, 2024
I learned quite a bit. Loved the Interactive Labs and also the Quizzes that followed after every lesson.
By Humayun P K
•Jul 29, 2023
The course is well designed to understand the basics of IT support and I am excited for the next course.
By Sidney H
•Jun 8, 2023
Very basic for me, great course overall for someone new basically what I learned in AP Computer Science.
By Nevin T
•Jan 8, 2023
Very easy and information isn't to in your face, definitely more engaging then actual classes I've seen.
By Neil N
•Jan 4, 2023
The lessons were wonderful and thorough. I have definitely learned a lot and gained a strong foundation.
By Estaing W
•Nov 21, 2022
I loved everything about this module, I learned so much about bits and how computers talk to each other.
By Victor A E
•Nov 1, 2022
Well packaged content designed to build on knowledge from previous modules! Awesome instructors as well!
By Josué A E L
•Oct 10, 2022
Good course, give me the foundations and how to troubleshooting best practices in the it support field.
By Abisoye O
•Oct 8, 2022
course 5 assessment needs to be reviewed as the vlc was lagging,had to take the assessment like 3 times
By A E
•Sep 21, 2022
It was really insightful! I enjoyed every moment I spent learning about Technical Support Fundamentals.
By Juan P R
•Aug 7, 2022
As a student, I followed al the way without any problems. It so easy, I feel like I was born to do this.
By Njoroge N
•Jun 8, 2022
Great introductory content to prepare you for the more in-depth course ahead. Would recommend to others.