Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
161,461 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

DP

Mar 5, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

IA

Jan 8, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

Filter by:

8026 - 8050 of 10,000 Reviews for Technical Support Fundamentals

By Angel A

Nov 25, 2020

Very interesting and information filled course for those looking to get in introduction to the IT world.

By Mary A G

Nov 20, 2020

I really enjoyed learning thru Coursera. Its interactive hands- on and very informative way of learnign.

By Kevin P

Nov 12, 2020

Excelente curso de introduccion, te impulsa a querer aprender mas acerca de este mundo de la informatica

By Jimi L

Nov 7, 2020

I must say I learned so much of what I never really thought of. Thanks for putting this course together!

By John M C

Nov 5, 2020

I've learned a lot and made me realize how broad the IT industry is and I can still learn more about IT.

By Shaibal B

Nov 2, 2020

It was a wonderful course. It helps me a lot to understand What an It support specialist do in there job

By Eliecer S

Oct 26, 2020

Logré reforzar el aprendizaje que tuve a lo largo de los años de la especialidad Informática Empresarial

By Zayar T

Oct 19, 2020

A very nice course for someone to start in IT and also further your knowledge if you're already started.

By Jason C

Oct 12, 2020

I think that this course safely introduces IT principles and scope to a person from any knowledge level.

By Yavet P

Sep 19, 2020

As a level entry this course give fundamental knowledge that very important to enter IT Support carrier.

By Wilma

Sep 16, 2020

Thank you for all the time and hard work that was put into teaching this course. I enjoyed it very much!

By Jesús D R M

Sep 14, 2020

i'm really thankful for the knowledge that i received here, all of you were an excellent teachers for me

By Georgina G

Sep 12, 2020

I enjoyed this course. Excellent information explained in such a creative yet easy to understand manner.

By Alex T

Sep 12, 2020

It is a very helpful and well organized course with a convenient and student participatory presentation.

By Ankush N

Sep 10, 2020

Awesome experience and well explained. Crisp and clear information for beginners. Keep up the good work!

By Manoj K

Sep 7, 2020

The best way of learning experience i have done with these videos and google employees and thank you all

By Cade L

Sep 4, 2020

It was awesome, I felt engaged with my work and everything in this course. I am very excited to move on.

By Kevin P

Sep 2, 2020

Great course on the fundamentals of IT. I am excited to continue learning using Google's future courses!

By agbodike h

Aug 27, 2020

This is a wonderful experience, I look forward to completing the program. thanks to Coursera and google.

By Emmanuel O

Aug 6, 2020

The course is instructive, easy to understand, the instructor are very direct with concise illustration.

By Deleted A

Jul 26, 2020

I'm in love with this course. I learnt a lot from the course.

Thank you google. 💜

Thank you coursera. 💜

By Alvin C M

Jul 22, 2020

I loved the combination of theoretical knowledge and the labs for interactive learning. Best Experience!

By Lauren B

Jul 6, 2020

Very detailed and thorough information presented in an easy to learn format from industry professionals.

By Felipe Q

Jun 29, 2020

This course is excellent to begin to understand the world of computers and to get started in IT support.

By Jozz B

Jun 16, 2020

Un excelente curso, con información concisa una buena base para los próximos especialistas en soporte TI