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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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7876 - 7900 of 10,000 Reviews for Technical Support Fundamentals

By Emmanuel O

Aug 6, 2020

The course is instructive, easy to understand, the instructor are very direct with concise illustration.

By Deleted A

Jul 26, 2020

I'm in love with this course. I learnt a lot from the course.

Thank you google. 💜

Thank you coursera. 💜

By Alvin C M

Jul 22, 2020

I loved the combination of theoretical knowledge and the labs for interactive learning. Best Experience!

By Lauren B

Jul 6, 2020

Very detailed and thorough information presented in an easy to learn format from industry professionals.

By Felipe Q

Jun 29, 2020

This course is excellent to begin to understand the world of computers and to get started in IT support.

By Jozz B

Jun 16, 2020

Un excelente curso, con información concisa una buena base para los próximos especialistas en soporte TI

By Gustavo C

May 29, 2020

Thanks Google for give me the opportunity to have IT certificate and have more knowledge in technology.

By Vishnu K

May 24, 2020

Awesome course for those who want to enter in the fireld of technology but didn't have perior knowledge.

By KP P (

May 18, 2020

Very Interesting , I'm so much curious of next stuffs coming up ,after this amazing exposure in course 1

By Jose A R

May 16, 2020

I absolutely enjoyed learning with this course. I hope to keep learning with the other courses up ahead.

By DEVANSH S

May 11, 2020

It is really awesome and much more learning opportunity create through this type of fundamental courses.

By BBG

Apr 26, 2020

Just amazing and great content explanation is interesting combined with practical approach. Very helpful

By meron H T

Apr 20, 2020

It really helps me a lot with how functions and works more than ever. Thanks, to sharing their knowledge

By Carlos L (

Apr 20, 2020

It was an amazing experience I am planning to pursue and push more into this course after some thinking.

By Andrew T

Apr 12, 2020

Good introductory level in course in IT. Gives the requisite material without overwhelming the students.

By Kimjohna E H

Apr 9, 2020

Awesome intro for anyone interested in changing careers or gaining more knowledge on the subject matter.

By Fabio P

Apr 4, 2020

Es la base par el que quiera sumergirse en el mundo de IT support sin tener ningun tipo de conocimientos

By KiranKumar P

Mar 28, 2020

I am so happy to learn many things from this course, Thanks to Google Team to it easier and interesting.

By Laura K

Feb 29, 2020

I really enjoyed this course and learned a lot! It broke things down really well so I can understand it.

By Yin M K

Feb 12, 2020

One of the most valuable online course for IT Support Professional careers,

Thank you Google and Coursera

By Krista

Feb 1, 2020

The fundamentals course was super easy to follow and very engaging making it a fun platform to learn on.

By Emil K

Jan 27, 2020

Good course learned some stuff i havent thought about. But for me the first 2 chapters were the hardest.

By M A

Jan 2, 2020

This course has opened my eyes on online learning. I never thought it can be this simple and convenient.

By Leonardo A B O

Dec 30, 2019

Excelente curso para iniciar con bases en el área de soporte técnico de as tecnologías de la información

By WDan D

Dec 20, 2019

a great introduction to everything IT. very straight forward and a great 30,000 ft view of the IT world.