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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

DT

Aug 30, 2020

I enjoy this course and highly recommend it to students with now prior experience in the IT area. I also recommend this course to students who are returning to the IT area and need a freshener course.

PL

Aug 1, 2020

excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations

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7951 - 7975 of 10,000 Reviews for Technical Support Fundamentals

By Oliver R S

Feb 19, 2021

This is awesome and the labs my gosh i which i can do many,many more the hands on learning is fantastic

By Mark B C

Jan 30, 2021

I find the course very informative and the instructors are very well versed with their topics assigned.

By Katherine L

Nov 27, 2020

Great course for giving an overview of many areas of technical support fundamentals and best practices.

By Huel J

Nov 22, 2020

This was a excellent course in terms of fundamentals and understand how the Role of a IT support works.

By David S

Nov 21, 2020

Excellent introductory material, I know there is much more to learn but this is an excellent foundation

By Ronald N

Oct 12, 2020

This was a very good course to take. It was well rounded and a very good introduction to the IT world.

By Samuel V

Oct 8, 2020

Wonderful! Information was a bit general, but I’m exited to dive into more detail in upcoming courses!

By Akhil K

Oct 2, 2020

Very simple and detailed explanation. Very useful in understanding both Networking and computer basics.

By Alex P

Sep 25, 2020

Excellent overall introduction to the world of IT as a whole. Look forward to learning more specifics.

By Christine M

Sep 13, 2020

A lot of great Information to learn from and the labs definitely helped with understanding the content!

By Alejandro S

Sep 3, 2020

It is an incredible course, various topics are addressed in a very dynamic way, you really learn a lot.

By saeed A K

Sep 2, 2020

I understand everything in this course. it's really helpful and it teach me a lot about the IT support.

By Jhon C

Aug 27, 2020

exelente curso, me encanto la importancia que se le debe dar a los clientes y a una buena comunicacion.

By AYUSH T

Aug 16, 2020

I am very lucky to get a chance to join this COURSE with help of faculty.

In short i loved this course.

By Kereetsaone K

Jul 16, 2020

It’s a very great course! I loved the part where I had to build/assemble a computer. I love this course

By Jorge M

Jul 14, 2020

Me gusto mucho el curso, tiene un mensaje muy especial que es muy motivante para continuar aprendiendo!

By JAYKIRIT C

Jul 11, 2020

Helped me acquire the basic knowledge of all the major terminologies and the process of their workings.

By BINDU K .

Jul 1, 2020

very beneficial preliminary knowledge on IT Fundamentals. i would definitely recommend it to my friends

By Shafiullah

Jun 23, 2020

it is the best course that i follow in my carrier life, thanks from google that they offer such courses

By Duncan X A

Jun 16, 2020

This course definitely made the world of Information Technology a lot less daunting and fun to embrace.

By Seyhmus D

Jun 9, 2020

The course has been well organised and documented. All the instructor is superb. Thanks GOOGLE. Awesome

By Randy D

May 18, 2020

very informative and a great intro to the iT field. it definitely gets you interested in exploring more

By ESHIKA G

May 14, 2020

Best experience. This is the best online course i have ever done. Thank you Google. Thank you Coursera.

By k191104 A M

May 10, 2020

I learned a lot in this course, I would highly suggest that if you want to start somewhere, start here.

By Nira

May 8, 2020

Provided detailed explanation of each concept with easy examples .

Definitely recommended for beginners.