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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,841 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

DT

Aug 30, 2020

I enjoy this course and highly recommend it to students with now prior experience in the IT area. I also recommend this course to students who are returning to the IT area and need a freshener course.

PL

Aug 1, 2020

excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations

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7901 - 7925 of 10,000 Reviews for Technical Support Fundamentals

By Okoroafor C E

Dec 13, 2019

I love coursera, because it gives me a balance in my workplace. i'll definitely recommend it for anyone.

By Lucas S

Dec 6, 2019

It was concise and full of information, so it was wonderful to learn terminology and brush up on basics.

By elicia v

Nov 7, 2019

What bonus about online courses is that they give me more time to brush up on something I want to learn.

By Saif J

Oct 17, 2019

Best Course for Beginner in Computers. I had fun learning it. Learned lots of new things about IT stuff.

By Sergio G R

Jul 12, 2019

This was a great experience and I was able to add more to my knowledge. Everyone should take this class

By Calvin P

Jul 11, 2019

Excellent course that will teach you all the important fundamentals of becoming a IT Support Specialist.

By Danielle C

Jun 12, 2019

Wonderful videos with the history of I.T. and the explanations of technology. I am enjoying the program!

By James D

Apr 26, 2019

I love this course. I have always wanted the opportunity to learn about IT and this is right on target!

By Mohammed A Y

Nov 26, 2018

I already started recommending the course to some of my friends, i pray for my success with this course.

By Dustin R W

Mar 4, 2018

This course provided a great overview for everything we are set to learn while earning this certificate.

By Johny G

Aug 6, 2024

Me gusto mucho , brinda muy buenas bases de como se debe realizar una correcta asistencia en el soporte

By Nakamatte I

Jan 22, 2024

it was really interesting and encouraging to continue with the course. the instructors are really great

By Brian O

Jan 17, 2024

Great course! I did it when I had some time off of work, you don't realize how time flies when doing it

By CECE T

Sep 14, 2023

i think the course is very detailed and easy for someone new in IT, to get there foot in the back door.

By Zaki “ J

Sep 2, 2023

in short summary is the best one yet but I can't wait to begin another one just like it or even better.

By Deepak R

Jun 30, 2023

Best Fundamental Course of IT. Gained many knowledge on IT through simple yet on point teaching method.

By Mark C

May 8, 2023

Great course to take and helps you grasp everything you need for the fundamentals of technical support.

By Yeshen A

Apr 7, 2023

Such a great course i learned a lot and it was fun as well looking forward to more learning and growing

By Lazaro A B B

Jan 21, 2023

Este curso es genial. SE aprende super rapido , la esplicaion es bien clara , la clase es bien dinamica

By Christopher J

Dec 27, 2022

I loved every minute of learning this course. It has given me my first building block in persuing tech.

By Muhammad S

Dec 6, 2022

Seriously I'm inspired from this course and really helpfull for me.

Thanks a ton, All my dear teachers

<3

By Shirley T

Nov 10, 2022

Lots of info! great introductory course this was a great course love the videos and hands on exercises

By Brandon R

Nov 7, 2022

Great refresher for some of the weeks, but also learned valuable information regarding the IT industry!

By Raphael A

Oct 30, 2022

this is a great course. the concepts were simplified and well explaned. Kudos to the team. Great work.

By Lou J M

Oct 11, 2022

This course is a good one to attend because it teaches a lot of basic fundamentals on the IT industry.