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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

ES

Jun 2, 2020

This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!

NM

Jul 18, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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5476 - 5500 of 10,000 Reviews for Technical Support Fundamentals

By Mahesh K

May 20, 2019

Well presented and well put course for absolute starters and already employed.

Thanks for the instructors to be concise and point specific.

By Carlos P

Apr 25, 2019

Great information, backstory for people with relatable situations, very interactive. This course is great at keeping the student invested.

By Wonyoung C

Feb 27, 2019

I learned great fundamentals of Computers. Great instructors from Google, and every single video clips were essential and precious for me.

By Shar Y

Jul 22, 2018

Really liked this course; learning the history of computers as well as some basic fundamentals was great. Now looking forward to course #2

By Claudia P F M

Apr 3, 2018

It was very interesting and helpful to understand the technical support fundamentals of IT. Very enthusiastic to continue with this course

By QuoVadis L

Apr 3, 2018

I'm learning a lot about computers and how they function, also it makes me feel great knowing I can go back and review a lesson. This is a

By damiso r

Feb 22, 2018

I really enjoyed learning the fundamentals. This helped prep me well for the next course because now i'm more into computer language mode.

By KELVIN W W

Feb 22, 2024

I thank you for the great support and the experience shared on this platform. I had a great experience and will be happy to share as well

By Johnson F

Jan 18, 2024

Great overview of everything IT. Took all the knowledge I acquired over my life and organized/quantified it neatly into my understanding!

By Wander A N A

Nov 11, 2023

a lot of wealth and knowledge in this course, you can practice it or use it for as tool to achieve your career as well for personal life.

By Paulzion

Jul 4, 2023

The course is amazing,I want to learn to learn all the courses in Google IT Support professional and I am very eager to learn things anew

By NTesla E

May 24, 2023

A great Introductory course on computing and the fundamentals of IT. I recommend it to anyone looking to break into an IT support career.

By Uche O

May 22, 2023

Great for beginners. I can't say i am a beginner . I took the course in preparation to become more linkedin visible also for WGU credits.

By Antonette G

Feb 10, 2023

The course is very useful for me as a neophyte in this field. I'm grateful that I have the chance to study and take this course for free.

By Hiran C

Jan 26, 2023

This course will allow any person interested in IT get a basic understanding of the processes involved in making sure you are successful.

By Ifeoma I

Nov 8, 2022

It was rich with regard to content, I gained a lot to help me in my career change. I also love the various styles of presentation. Kudos.

By Merajul H

Oct 4, 2022

it was great experience learning a totally new thing from awesome teachers and truly i learnt so many new things

so, thank you so much.

By Eric S

Sep 1, 2022

I really enjoyed this course. I struggled a bit on networking but after watching the videos again I was able to get pass the final quiz.

By Nicholas O

Jul 20, 2022

I loved it! Technology is the present/future and best hope for humanity to evolve! I'm very greatful to be alive during a time like this!

By David G

Jul 19, 2022

It was well thought out of the basics and understanding the material. Touching the surface is always the best way to learn new material.

By Clementina

Jul 1, 2022

This touches all important areas of the fundamentals of IT in general and can get you kick-started on the right path. Highly recommended!

By Donald R

May 31, 2022

Great course in learning a bit of everything which is espeically helpful to someone that has no experience or knowledge in Computer I.T.

By L.I. V D l R C

May 30, 2022

This course is a good option, it takes a lot of very relevant topics for those of us who are dedicated to technical support in companies.

By Cesar L R S

Feb 5, 2022

por ser el mejor curso es muy bueno no solamente te enseña la parte tecnico y si no tambien ese manejo a la hora de hablar con un cliente

By LaxmanK B

Jan 20, 2022

Great course for beginners and experts like me. Easy to understand and a good refresher for those who have been into IT for a long time.