Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,780 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

Filter by:

6176 - 6200 of 10,000 Reviews for Technical Support Fundamentals

By Muhammad N S

Aug 10, 2022

An excellent introduction for those interested in knowing more about what, how, why, when and who as an IT Support Specialist.

By Kelly J

Jun 12, 2022

This has given me the oppurtuniity to contnue my education and help me to understand what I am looking for in my future in IT.

By Charles K Z

May 31, 2022

This course truly lays the fundamentals of I T Support and I will definately recommend it to

anyone starting out in this field.

By leo o

Dec 21, 2021

My name on the certificate is misspelled it should be LEONARD ODHIAMBO OKOYO. Kindly resend it to my email. leookoyo@gmail.com

By Francisco J G H

Nov 23, 2021

During this course, the way in which this course was developed was very pleasant and motivating, an excellent way of teaching.

By arqam m

Sep 26, 2021

This is one of the most accessible course I've ever seen. the only problem was qwiklabs of windows were not accessible at all.

By Ashutosh

Sep 23, 2021

Great Course

Labs were super fun ,Interactive sessions, Quiz and assignments, and the role play lol definitely worth your time.

By Atomic S

Sep 16, 2021

a very insigftul course with many great people helping me learn all about it support and the role it plays in our daily lives.

By Armando T H G

Jul 20, 2021

Exciting course to start my career as an IT professional. I recommend this course to many people interested in IT. Thank you!

By Syed M A

Jul 16, 2021

Its a very interesting and also a very helpful course that helped me to recall all the topics I learned earlier at my college.

By Mahmoud E

Jul 9, 2021

It's Really Enjoyable To Fill Our Knowledge With What We Miss And This Course Helped Me .Thank You Google . Thank You Coursera

By Keran N R

Jul 9, 2021

Really Awsome ...Well explain it goes directly to your mind...awsome teachers...you have to put effort on your side of course.

By Marco E

Jun 24, 2021

I enjoyed the pacing and information. This feels like a great start in understanding the foundation of working a career in IT.

By Sunirnoy S

Jun 17, 2021

Loved the way of teaching...If you are new in this course I would recommend you to take this without giving any second thought

By SameeraNext_GEN

Jun 2, 2021

Exactly it's a real and genuine experiance who wants to take that IT field. Many thanks Google and Coursera.

By Chinagorom M N

Jun 1, 2021

I have really learned a lot; I have found something quite interesting to pursue and I'm really ready to learn more. Thank you.

By David A G

May 17, 2021

Great course at teaching fundamentals and computer concepts with IT professionals interactive videos with nice review quizzes.

By Jorge A R C

Mar 26, 2021

Excelente contenido del curso, facil para quienes comienzan y entendible para quienes ya tenemos algo de tiempo en la carrera.

By Dzifa A

Mar 17, 2021

Technical Support Fundamentals has opened my eyes to the numerous opportunities in IT. And I'm ready to pursue a career in IT.

By Derwi R N

Mar 12, 2021

I am very happy to be able to study the Technical Support Fundamentals course because the material explained is very detailed.

By Marcel O

Mar 1, 2021

I am grateful to have taken this course. the course contents are easy to understand and the educators are so great! Thank you!

By Akshay K

Feb 17, 2021

It was so amazing learning from Coursera. All things are easy setup and I really gained so much of knowledge from this course.

By Harsh K

Jan 31, 2021

really great lectures for a person looking to get knowledge about computer and its working from the scrap to its basic levels.

By betty l

Jan 23, 2021

as a person with no IT history, and coming from the fitness background. It was relatively easy to grasp thee ideas and topics.

By ACHU J A

Jan 21, 2021

Great course for beginners. Not too difficult to understand. Students need to work extra hard to understand some of the areas,