Great course to get started to know about computers and how they work. Understand how internet works and a small introduction to the job as an IT support.

I thought I knew a lot about computers, I was wrong. taking this course taught me so much. I would take this course all over again I enjoyed it very much.

Technical Support Fundamentals is a great course for those interested in basic computing concepts and those interested in working in the IT support field.

Purely interesting. I love the fact that experts in the industry and the instructors. It makes one appreciate and know that he is learning the real thing.

Great Course. Thanks GOOGLE, Coursera and The National Institue of Engineering for providing me a opportunity to take course that help me build my career.

It was a great course and I really enjoyed it. I was able to comprehend the basic information and feel better prepared to advance my knowledge. Thank you!

I enjoyed this course and if the courses coming up are like this one I will be learning a ton of information. Thank you for putting these courses together

The course has been great so far, all the people who are teaching are very nice, smart and professionals and that makes it really atractive.

Thank you all!

The lectures were highly educative and delivered in a very simple, easy to understand manner. I can't wait to start on the remaining parts of the package.

Great introduction course! I hope this course is always available as it is a great resource to come back to for constant refresher on the subject matter.

Perfect course for a complete beginner. Everything was explained well and I could move at a pace that was comfortable for me and worked with my schedule.

This course has taught me so much and I am grateful that I stumbled upon it! I recommend this 100% to any and everyone interested in the IT support field.

There is amazing ,helpful,interesting course , i like all subject on it and all teachers , teachers are simply explain content , thank you for everything.

Exelente curso, da las bases de lo que se vive un dia a dia de soporte tecnino, y comienzas a aprender un poco de como conectarte a servidores en la nube.

I very much enjoyed this course! its details were great and the instructors were fabulous and brought so much to the course. excited to dive into course 2

Great course if you are starting on the IT world! Some concepts are basics, but there are lots of cool things that I didn't know about and I learned here.

A great start to the Google IT Support Engineer course series on Coursera! It is an overview of what is to come, and nothing more and nothing less. Enjoy!

Great course! I’m already an IT professional and as such it didn’t take me long (at all) to complete but the material was clear, concise and informative.

I little slow and simple as a start but it makes a great entry point for everyone and I can respect that its goal is to bring everyone to the same level.

Great insight and introduction to IT field! Very pleased with the passion put forth from the staff involved in creating a fun and informative curriculum.

Thank you for this. This course served as a refresher as well as provided an updated insight to what I have been doing as my primary job all these years.

Super easy to follow! Directions were clear, details were provided and the additional resources made this course the perfect start to this certificate!!!

This course is worth the go on a 100 percent it provides the proper learning materials and very friendly instructors...i thank each and everyone of them.

It was a short introduction course to IT, and information given here is not hard to understand. So, it is for everyone who want to learn something in IT

Excellent course, I am learning a lot, soo I will become an specialist and I want to work in Google USA, I have a lot for to share and make a great job.