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There are 4 modules in this course
Did you know that 70% of sales professionals fail to ask for the sale? This critical step is often overlooked, yet it's crucial for closing deals and achieving success in sales.
This short course is tailored for aspiring sales professionals and those looking to refine their sales skills to master fundamental selling techniques to start or increase their sales effectively. By completing this course, you'll gain the ability to understand the sales process deeply, engage in effective cold calling, overcome objections with confidence, and employ strategies that close deals – skills you can apply immediately in your professional life.
In this 3-hour long course, you will learn how to:
- Grasp the entire sales process, from lead generation to closing.
- Overcome objections with ease and maintain momentum in your sales conversations.
- Effectively use listening and questioning to uncover customer needs and present solutions that compel action.
What sets this course apart is its focus on practical, real-world techniques and strategies for sales success.
To excel in this course, no prior knowledge is required. However, a keen interest in developing sales skills will be beneficial.
"How to Sell: An Overview of Fundamental Selling Techniques" is an essential course for those looking to master the basics of the sales process. Instructor Jean Barnard, with a vast sales background, guides students through the foundational skills needed to succeed in sales. The course covers the entire sales process, from lead generation to closing deals, and emphasizes the importance of building rapport and effectively listening to customers. By the end of the course, participants will be proficient in cold calling, offering solutions, and closing sales with confidence, making it a crucial starting point for anyone aiming to excel in a sales career.
What's included
1 video1 reading
Show info about module content
1 video•Total 3 minutes
Introduction to the Course and Instructor•3 minutes
1 reading•Total 10 minutes
Course Overview•10 minutes
Lesson 1: Own Your Success: The Sales Process
Module 2•1 hour to complete
Module details
This lesson introduces the sales process, helping you understand the buyer’s journey and explore lead-generation techniques using social media, telephone, and email. Learn how to handle objections and master the art of closing deals.
What's included
3 videos2 readings1 assignment
Show info about module content
3 videos•Total 19 minutes
Navigating the Buyer's Journey: Aligning Sales for Success•7 minutes
Prospecting: Essentials: Kickstarting Your Sales Pipeline With Research•6 minutes
It Starts With Prospects: How to Find Potential Customers Using Social Media, Telephone and Email•7 minutes
2 readings•Total 20 minutes
Closing the Sale—Asking for the Order•10 minutes
Aligning With Your Customer•10 minutes
1 assignment•Total 9 minutes
Lesson 1: Practice Quiz•9 minutes
Lesson 2: Active Listening, Strategic Questioning, and Effective Solution PresentationSales Process
Module 3•1 hour to complete
Module details
Focus on building rapport with customers and discovering their needs through effective listening and questioning techniques. This lesson teaches you how to control conversations and guide prospects towards evaluating your solutions positively.
What's included
3 videos1 reading1 assignment
Show info about module content
3 videos•Total 18 minutes
Building Customer Relationships: The Value of Developing Listening Techniques•5 minutes
Using Focused Questions to Grow Client Relationships•6 minutes
The Solution Flow: Presenting Your Offering Effectively•7 minutes
1 reading•Total 10 minutes
Offering Your Solution•10 minutes
1 assignment•Total 9 minutes
Lesson 2: Practice Quiz•9 minutes
Lesson 3: Offering your Solution and Asking for the Order
Module 4•1 hour to complete
Module details
Learn to present your product or service compellingly and confidently ask for the order. This lesson covers how to effectively offer solutions that meet your customers' needs, increasing the likelihood of closing the sale.
What's included
3 videos2 readings2 assignments
Show info about module content
3 videos•Total 20 minutes
The Closing Conversation: Understanding Its Importance•5 minutes
The Power of the Advance•7 minutes
Objections Decoded: What They Really Mean and How to Close•8 minutes
2 readings•Total 20 minutes
Offering a Solution and Closing•10 minutes
Objections—A Request For More Information•10 minutes
2 assignments•Total 27 minutes
Lesson 3: Practice Quiz•9 minutes
Graded Quiz•18 minutes
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