AA
Aug 4, 2020
This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.
ND
Jan 30, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
By Harish B
•Nov 24, 2015
More of theory than practice. Nevertheless good for professionals with little or no experience in Customer analytics.
By Marc-Antony N
•May 22, 2020
Excellent course. Informative, fun, engaging and exciting. I found Eric Bradlow (week 5) to be an excellent teacher.
By Yanxin J
•Jan 20, 2018
I wish to have more in deep introduction related to customer analytics, not just conceptual and case analysis.Thanks
By Julie H
•Jan 1, 2017
Great experience. Content is easy to understand. Wish to have more extended learning materials for future learning.
By Vadim L
•Dec 12, 2015
Week 5 was great but still cannot be compared to value of Introduction to Marketing course from the same university.
By Daniel A
•Jan 27, 2019
It is usefull but must be upload with the new trends that are the most important around the worild nowadays, tnahks
By Bernard P
•Jun 21, 2017
Excellent course. On some practice quizzes questions where asked that were then covered in the subsequent lectures.
By Sara Z
•Sep 28, 2023
It needs to have atleast 2-3 basic stats questions as examples in the videos and a working shown for them as well.
By KA V
•Nov 5, 2020
Overall Course was satisfying, although I was accepting an assignment related to data analysis with real grading.
By Evgenii K
•Nov 3, 2019
quite some info necessary for quizzes is not available in materials directly. requires extra efforts to research.
By Xuefei Z
•Dec 6, 2020
pros: A global introduction of customer analytics applied in marketing.
cons: Some cases are not very up-to-date
By Maria-Sophie G
•Jan 31, 2018
I'd appreciate more exercises and a opportunity to ask questions regarding the application to your own business.
By Regina R
•Sep 12, 2021
Great Backgrounder. Very Relevant. Needs to be updated though based on latest e commerce stats and covid impact
By John Y
•Mar 19, 2019
the last course is especially useful and informative. Open my eyes to lots of actual practices of leading firms
By Bharanidharan A
•Nov 8, 2015
The whole course is good in terms of the outline. I felt Perspective analysis would have been more non-abstract
By Swastika S
•Oct 8, 2020
The only downside is that, it requires prior knowledge of some marketing concepts and a grasp on the glossary.
By Lukasz S
•Oct 28, 2018
It's a great course, my only concern would be that it might be a little outdated while completing in 2018/2019
By Philip M
•Oct 2, 2016
It was a great course for getting the principles across, but would have liked a little more in depth approach.
By Ryan C
•Dec 14, 2015
This was a very insightful program with real life applications. A must have in the sales and marketing field.
By Rosemary M
•Jul 27, 2022
I would have loved more information on how to do these analysis, something less theorical and more practical
By Soumya K R
•Apr 13, 2020
Gave a short and crisp insight into the world of Customer Analytics. Have recommended the course to others.
By zhenyu z
•Sep 9, 2019
It was a great experience to learn some new knowledge. If we can get more case studies, it would be better.
By Martin V
•Jul 29, 2019
week 3 test have errors, sometimes i hit the correct anwser and it was ok, sometimes it was marked as error
By Neeraj A
•Oct 28, 2015
A great starter for business people to understand the value of using analytics in their business decisions.
By John R
•Aug 12, 2019
Paced well. Easy to follow. More but shorter quizes would be helpful, as theres a lot of material covered.